At a Glance
- Tasks: Lead technical solutions for clients and manage exciting marketing automation projects.
- Company: Join Clevertouch, an award-winning Martech consultancy with a passion for innovation.
- Benefits: Enjoy hybrid working, competitive salary, training opportunities, and a fun work environment.
- Other info: Dynamic team culture with excellent career growth and regular company socials.
- Why this job: Make a real impact in the Martech space while developing your skills and expertise.
- Qualifications: Experience with marketing automation platforms and strong problem-solving skills are essential.
The predicted salary is between 50000 - 70000 £ per year.
Clevertouch is an award-winning, independent marketing technology consultancy focused exclusively on Martech. With a passion for helping organizations make sense of Martech, Clevertouch works with over 500 global clients to maximise their marketing technology investments through consulting, technical delivery, and our own proprietary software.
The Martech Expert (MTE) is a mid-level role responsible for delivering technical solutions for clients, leading medium-sized projects, and acting as a trusted advisor for marketing automation initiatives. The MTE will be expected to leverage a strong technical skillset, troubleshoot complex issues, and provide guidance on best practices. Additionally, the MTE will support Project Managers and work closely with other teams to ensure a seamless technical delivery to clients.
You will take a proactive role in client interactions, supporting and occasionally leading on client calls, explaining technical solutions clearly, and offering advice on how to achieve their marketing automation goals. You will be a key technical point of contact for clients and will work with project managers and other teams across the business to deliver solutions that meet the clients' needs.
You will also focus on continuous self-improvement, developing expertise through certifications and self-directed learning to stay ahead of industry trends and maintain a deep understanding of platforms such as Marketo, Pardot, Salesforce Marketing Cloud, and other related marketing technologies.
Key Responsibilities include:
- Lead the technical execution of Martech solutions and initiatives across a variety of marketing automation platforms, including Salesforce Marketing Cloud, Marketo and Pardot.
- Act as a technical consultant, advising clients on best practices, platform capabilities, and tailored solutions to meet their needs.
- Support Project Managers by addressing client queries, explaining technical solutions in clear, non-technical terms, and occasionally leading client calls to guide discussions and decisions around technical aspects.
- Troubleshoot and resolve complex technical issues related to marketing automation systems, integrations, and platform-specific scripting.
- Develop custom solutions using JavaScript, APIs, and platform-specific scripting, tailored to the client's marketing needs and platform configurations.
- Assist in mentoring junior team members, sharing knowledge, providing guidance, and fostering a collaborative team environment.
- Identify opportunities for process improvements and innovation, suggesting new ways to improve the client experience and internal efficiency.
- Ownership of medium-sized projects, ensuring they are delivered on time, within scope, and to the highest quality standards.
ESSENTIAL SKILLS/ EXPERIENCE:
- Working knowledge of at least one marketing automation platform, such as Salesforce Marketing Cloud Engagement or Account Engagement, Marketo Engage or others.
- Proficiency in JavaScript and API integrations, with the ability to develop custom solutions that meet client needs.
- Strong problem-solving and analytical skills, with the ability to quickly identify issues and develop effective solutions.
- Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders and clients in an approachable manner.
- Ability to manage client relationships, effectively resolve technical queries, and maintain strong working relationships with clients and project teams.
- Experience leading technical projects within a Martech environment, such as leading the implementation of a new platform or solving complex technical integration issues.
ADDITIONAL/BENEFICIAL SKILLS:
- Programming skills: Experience with Python, SQL, or R for data analysis, reporting, or automation within the marketing technology landscape.
- AI/Automation Experience: Familiarity with AI-powered tools in the Martech space, or experience in implementing AI-based automation within marketing strategies.
- Consultancy experience: Experience working in a consultancy environment, delivering tailored solutions for clients, and managing relationships across multiple stakeholders.
- Experience with CRM platforms: Familiarity with customer relationship management systems (e.g., Salesforce, HubSpot) and their integration with marketing automation tools.
THE PACKAGE & BENEFITS:
- Competitive salary
- Hybrid working (3 days in the office, 2 days WFH)
- Rewarding company quarterly bonus scheme
- Fantastic training and development available including funded certifications on MA platforms
- Holiday entitlement - 25 days increasing to 28 with length of service
- State of the Art office with onsite gym and wellness studio
- Lunch provided for 3 days a week
- Regular company socials
- CleverRewards – discounts at a host of retailers, exclusively for Clevertouch employees
- Cycle to work scheme
- Pension scheme
- EMI Shareholder scheme
- Benefits: Casual dress, Company events, Company pension, Cycle to work scheme, Discounted or free food, Employee discount, Free parking, On-site gym, On-site parking, Referral programme
Work Location: Hybrid remote in Alresford SO24 0BH
Technology Specialist in New Alresford employer: Clevertouch Consulting
Clevertouch is an exceptional employer that prioritises employee growth and well-being, offering a hybrid working model that balances office collaboration with the flexibility of remote work. With a strong focus on professional development, employees benefit from funded certifications and a supportive culture that encourages continuous learning and innovation. The state-of-the-art office in Alresford, complete with an onsite gym and wellness studio, fosters a vibrant work environment where team members can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Specialist in New Alresford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Clevertouch Consulting values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Clevertouch Consulting might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Clevertouch Consulting!
✨Direct Apply to Clevertouch Consulting
Let's not forget to apply directly through the Clevertouch Consulting website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technology Specialist in New Alresford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Clevertouch Consulting.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Clevertouch Consulting. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Clevertouch Consulting
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
