At a Glance
- Tasks: Support and develop core systems while resolving user issues and managing support requests.
- Company: Join Norwich Norse Group, a diverse and inclusive workplace.
- Benefits: Starting salary of £30,000 - £35,000, 25 days leave, and professional development opportunities.
- Other info: Full-time role with excellent career growth and training opportunities.
- Why this job: Make a real impact in a critical role within the Finance Team.
- Qualifications: Experience with ERP systems and strong communication skills required.
The predicted salary is between 35000 - 35000 £ per year.
Salary: £35,000 - £35,000 per year
Requirements
- Extensive System Support experience, ideally within an ERP system like Dynamics 365 or Netsuite
- Understanding of core business processes around Sales, Purchasing, Treasury, and People Management
- Ability to effectively communicate with end users while resolving issues
- Ability to effectively multi-task varied support requests across multiple systems
Responsibilities
- Act as a system expert with a robust understanding of how business processes are delivered within the system
- Proactively identify recurring issues to determine if they indicate a system issue or a potential training requirement
- Manage the support requests queue, ensuring prompt management and clear communication
- Timely escalation and ongoing management of requests to internal or external support staff as needed
- Develop core system reporting in collaboration with business process owners
- Create and maintain training documentation alongside business process owners
- Support and coordinate system testing around upgrades and developments
- Assist in the delivery of system training
- Gain a full understanding of the Group Business Intelligence platform
Technologies
- Business Intelligence
- ERP
- Support
- Office 365
We are Norwich Norse Group, offering a fantastic opportunity for a Systems Analyst to join our Finance Team on a full-time, permanent basis, working 37 hours per week, Monday to Friday. This critical role ensures effective administration, support, and development of core systems across our Group. Our offer includes a starting salary between £30,000 - £35,000, 25 days of annual leave plus bank holidays, an 8-week sickness pay scheme, a Stat NEST Pension, professional training and development opportunities, and the potential to attain professional qualifications. We are committed to fostering an inclusive workplace, promoting diversity, and ensuring equality in our employment practices.
Systems Analyst employer: Clever CV
Norwich Norse Group is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where diversity and inclusion are at the forefront. As a Systems Analyst, you will benefit from a competitive salary, generous annual leave, and professional training opportunities, all while contributing to the effective administration of core systems within a collaborative team environment in Norwich.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Clever CV!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Systems Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Clever CV, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Clever CV
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Clever CV’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
