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- Tasks: Provide exceptional customer service and ensure a smooth golf experience for guests.
- Company: Cleveland Metroparks, dedicated to enhancing outdoor experiences.
- Benefits: Flexible schedules, great team environment, and opportunities for growth.
- Why this job: Join a fun team and make every golfer's day memorable!
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Perfect for those who love the outdoors and enjoy working with people.
The predicted salary is between 1200 - 1800 £ per month.
The Ranger/Starter serves the public and enhances their Cleveland Metroparks golf experience through providing exceptional customer service to golf guests, monitoring greens, coordinating order of play, and enforcing golf course etiquette, rules, and policies.
Essential Functions:
- Regular and predictable attendance is expected and required.
- All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.
- Assist guests with equipment, carry bags to the power cart, pull cart, or bag rack.
- Answer questions or inquiries.
- Coordinate order of play from the first and tenth tee to maintain course assigned tee time intervals.
- Monitor the practice green and/or driving range for proper usage.
- Engage guests in a friendly and positive manner.
- Operate driving range ball picker cart and range ball washer.
- Monitor driving range ball dispensers and maintain an adequate supply of clean balls.
- Communicate and enforce all golf course etiquette, rules, and policies.
- Perform general housekeeping duties along driving range stations.
- Keep direct supervisor promptly informed of key/significant issues or concerns.
- Carry out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public.
- Respond to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
- Understand and can communicate and enforce all golf course etiquette, rules and policies.
- Be familiar with and practice all procedures and policies contained in Cleveland Metroparks Golf Seasonal Handbook and Accounting Manuals.
- Report hazardous conditions on the golf course or clubhouse to the Golf Clubhouse Manager/supervisor.
- Perform related duties as assigned or apparent.
Golf Course Starter/Cart Attendant employer: Cleveland Metroparks
Contact Detail:
Cleveland Metroparks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Course Starter/Cart Attendant
✨Tip Number 1
Get to know the golf course! Familiarise yourself with the layout, rules, and etiquette. This way, when you chat with guests, you can provide them with helpful tips and make their experience even better.
✨Tip Number 2
Show off your customer service skills! When you're engaging with guests, be friendly and approachable. A warm smile and a positive attitude can go a long way in making their day memorable.
✨Tip Number 3
Be proactive! Keep an eye on the practice green and driving range. If you notice something that needs attention, like a ball dispenser running low, take action before it becomes an issue.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows us you're serious about joining the team and makes it easier for us to connect with you.
We think you need these skills to ace Golf Course Starter/Cart Attendant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for golf and customer service shine through. We want to see that you’re excited about the role and ready to engage with our guests in a friendly manner.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in customer service or working in a golf environment. We love seeing how your background aligns with what we do at Cleveland Metroparks.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid fluff and get straight to what makes you a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Cleveland Metroparks
✨Know Your Golf Etiquette
Familiarise yourself with golf course etiquette and rules before the interview. Being able to discuss these topics confidently will show that you understand the environment you'll be working in and can communicate effectively with guests.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to help someone, as this role heavily relies on engaging with guests in a friendly manner.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult guest or managing a busy tee time. Practise your responses to demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Dress Appropriately
Even though it’s a casual job, dressing smartly for the interview shows respect and professionalism. Opt for smart-casual attire that reflects the golf environment, making a good first impression on your potential employers.
