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- Tasks: Join us as a Business Admin Apprentice, handling queries, order processing, and customer relationships.
- Company: Cleveland Land Services is a top sports and landscape contractor with 50 years of excellence.
- Benefits: Enjoy full training, potential for permanent position, and a supportive team environment.
- Why this job: Be part of a dynamic team, develop new strategies, and make a real impact in the business.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Includes day release at Middlesbrough College and flexible working hours.
Cleveland Land Services are a leading nationwide sports, leisure & landscape contractor, and a trusted name in the plant hire & sales sector. For close to 50 years we have earned a reputation for industry-leading innovation, first-class customer service and excellence.
A permanent position may be available upon successful completion of the apprenticeship programme. This role will include full training and will work toward covering the following duties:
- Deal with all hire desk processes including queries, order processing, and scheduling.
- Work closely as a team to maximise potential sales opportunities while ensuring that all hire contract administration is accurate and completed to set timescales.
- Develop close customer working relationships with both new clients and existing customers to ensure we receive new enquiries and repeat orders.
- Identify new sales opportunities.
- Promote the full portfolio of products and services the company offers.
- Contribute to the growth of the business by being involved in the development of new strategies and ideas.
- Provide the customer with appropriate levels of support.
- Ensure haulage is sourced and booked to deliver/collect equipment effectively and safely to meet customer needs.
- Use IT including Microsoft software such as Excel, Word, Publisher, and PowerPoint.
- Organise meetings including multi-progress meetings, safety committees, and others.
- Take minutes at meetings.
- Engage in project-based work.
- Delegate work to other members of the office.
- Coach colleagues.
- Perform logistical work.
- Handle finance-related tasks.
- Make and receive phone calls.
- Write and respond to emails.
- Address any customer concerns or complaints.
- Perform other duties as required.
This apprenticeship will include a day release once a week at Middlesbrough College. Monday - Friday 8.30am - 5.00pm or 8.00am - 4.30pm.
Contact Detail:
CLEVELAND LAND SERVICES (GUISBOROUGH) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Admin Apprentice
✨Tip Number 1
Familiarise yourself with the sports, leisure, and landscape sectors. Understanding the industry will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since the role involves handling customer queries and complaints, being articulate and professional will set you apart from other candidates.
✨Tip Number 3
Get comfortable with Microsoft Office tools, particularly Excel and Word. Being proficient in these applications will not only help you in the role but also show that you're ready to hit the ground running.
✨Tip Number 4
Network with current or former apprentices in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Business Admin Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Business Admin Apprentice position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant skills, education, and any previous work experience. Emphasise your ability to work in a team, handle customer queries, and use Microsoft software, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and explain why you want to work with Cleveland Land Services. Mention specific examples of how you can contribute to their goals and values.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a business administration role.
How to prepare for a job interview at CLEVELAND LAND SERVICES (GUISBOROUGH) LIMITED
✨Research the Company
Before your interview, take some time to learn about Cleveland Land Services. Understand their services, values, and recent projects. This will help you tailor your answers and show genuine interest in the company.
✨Prepare for Common Questions
Think about the typical questions you might be asked, such as your experience with customer service or teamwork. Prepare specific examples from your past that demonstrate your skills and how they relate to the role of a Business Admin Apprentice.
✨Showcase Your IT Skills
Since the role involves using Microsoft software like Excel and Word, be ready to discuss your proficiency with these tools. You might even want to mention any relevant projects where you've used these applications effectively.
✨Demonstrate Your Teamwork Ability
Cleveland Land Services values collaboration, so be prepared to talk about your experiences working in teams. Highlight how you contributed to group success and how you can support your colleagues in this apprenticeship.
