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- Tasks: Join our Day Case team as a Ward Clerk, managing patient bookings and administrative tasks.
- Company: Cleveland Clinic London is a leading private hospital focused on high-quality patient care and professional development.
- Benefits: Enjoy 25 days annual leave, pension contributions, life assurance, and more perks!
- Why this job: Be part of a supportive environment with cutting-edge equipment and opportunities for growth.
- Qualifications: Previous admin experience in healthcare and strong communication skills are essential.
- Other info: Work Monday to Friday, 06:30 - 14:30, in a dynamic and collaborative setting.
The predicted salary is between 19776 - 36864 £ per year.
Cleveland Clinic London are looking to recruit a Ward Clerk to join our Day Case team, with a competitive salary range on offer, up to £32,960 depending upon experience.
This is a weekday role with the following shift patterns:
Monday to Friday – 06:30 – 14:30
This role will work closely with the Day Case team in carrying out all relevant forms of care and ensuring patient documentation and safety measures are carried out in accordance with CCL guidelines.
The post holder will undertake administrative duties such as scheduling and managing bookings in conjunction with the clinical team and central reservations.
What makes us different?
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.
The 21-bedded with en-site Day Case Unit supports the care of patients requiring outpatients intravenous infusions, same day operations and diagnostic procedures. The Ward Clerk will support the Pre-Assessment team that assesses patients that will be undergoing surgery for Neuro/Spine, Vascular, Orthopaedics, Upper/Lower GI, Urology, Head & Neck, ENT, Gynaecology, General, and Plastics.
What will your duties include?
Contact patients that have been booked for a surgery/procedure with a case request to facilitate booking of pre-assessment appointment/testing.
Complete triage questionnaire with all patients to determine type of pre-assessment appointment needed.
Perform administrative duties such as filing, reviewing emails, scanning, photocopying, letter writing and dealing with telephone enquiries.
Liaise with consultant users and their secretaries regarding scheduling process to promote and market the Unit.
Help plan service development and timetabling of sessions., CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.
Previous administration experience
Previous experience within a healthcare setting (i.e. hospital),
Knowledge of medical terminology.
Ability to communicate effectively verbally and in writing at all levels and with a variety of different stakeholders.
Ability to build strong relationships and foster teamwork.
As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as:
25 days annual leave (plus bank holidays)
Auto-Enrolment of 5% pension – Cleveland Clinic contributes 10% through Salary Exchange
Season Ticket Loans & Cycle to Work Scheme
Life Assurance, Private Medical & Dental Insurance and Eye Care contributions
Workplace Nursery Scheme
24/7 Holistic Employee Assistance Programme
Ward Clerk - Day Case employer: Cleveland Clinic
Contact Detail:
Cleveland Clinic Recruiting Team
recruitment@ccf.org
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk - Day Case
✨Tip Number 1
Familiarize yourself with the specific administrative duties mentioned in the job description. Understanding tasks like scheduling, managing bookings, and handling patient documentation will help you demonstrate your readiness for the role during the interview.
✨Tip Number 2
Highlight any previous experience you have in a healthcare setting. Being able to discuss your familiarity with medical terminology and patient care processes can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've effectively communicated with various stakeholders in past roles. This will showcase your ability to build strong relationships and foster teamwork, which is crucial for the Ward Clerk position.
✨Tip Number 4
Research Cleveland Clinic London's mission and values. Being able to align your personal values with their commitment to professional development and patient care will demonstrate your genuine interest in joining their team.
We think you need these skills to ace Ward Clerk - Day Case
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Ward Clerk position. Understand the key responsibilities and required skills, such as previous administration experience and knowledge of medical terminology.
Tailor Your CV: Customize your CV to highlight relevant experience in healthcare settings and administrative roles. Emphasize your ability to communicate effectively and build strong relationships, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the Day Case team's needs. Mention specific experiences that demonstrate your administrative skills and teamwork abilities.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the Ward Clerk role.
How to prepare for a job interview at Cleveland Clinic
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Ward Clerk in a Day Case setting. Familiarize yourself with the specific duties mentioned in the job description, such as scheduling appointments and managing patient documentation.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated with various stakeholders in previous positions. Highlight your ability to build relationships and foster teamwork.
✨Familiarize Yourself with Medical Terminology
Having knowledge of medical terminology is crucial for this position. Brush up on relevant terms and be ready to discuss how your previous experience has equipped you with this knowledge.
✨Demonstrate Your Administrative Experience
Be prepared to discuss your previous administrative roles, especially in healthcare settings. Provide specific examples of tasks you've handled, such as filing, managing emails, and dealing with telephone inquiries.
