Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Transport patients and ensure a high-quality care environment in our state-of-the-art theatres.
- Company: Cleveland Clinic London, a leader in specialised medical care with a commitment to excellence.
- Benefits: 25 days annual leave, private medical insurance, and a supportive workplace culture.
- Why this job: Join a dynamic team making a real difference in patient care and healthcare innovation.
- Qualifications: Customer service experience; healthcare background is a plus but not essential.
- Other info: Opportunities for professional development and a commitment to diversity and inclusion.
The predicted salary is between 29304 - 29304 £ per year.
Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare. We believe that every life deserves world class healthcare.
Job Summary
- Salary: £29,304.11
- Hours: per week
- Location: Grosvenor Place, London, SW1X 7AW
- Contract: Permanent & Full Time
What are we looking for?
Cleveland Clinic London are looking to recruit a Theatre Porter to join our Theatres team, with a competitive salary of £29,304.11. This is a Monday-Saturday, Days/Weekends role with the following shift patterns: Monday to Saturday.
What makes us different?
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, 'Caring for life, researching for health, and educating those who serve', assures our unwavering commitment to professional development. We have eight state-of-the-art theatres covering our Surgical Institutes including a hybrid theatre, robotic theatre and Intraoperative MRI facilities. We cover many specialities including Cardiovascular, Thoracic, Neuro, Spinal, Orthopaedic, Plastics, General Surgery, Urology and Gynaecology.
What will your duties include?
- Transporting patients between theatres and other areas of the hospital
- Delivering high-quality service and care for the patient, treating patients in a courteous manner and respecting their dignity and confidentiality at all times
- Ensuring Patient's physical environment is maintained e.g. warmth, cleanliness
- Monitoring patient - spend time with patients, ensuring they are continually monitored while in your care and recording changes in patient health
- Preparing the appropriate equipment prior to the start of a list, which may include wheel chairs and trolleys undertaking the appropriate checks to ensure the equipment is clean and used safely
What we need from you?
- Effective communication skills
- A track record over one or more substantial roles in a customer-facing role requiring high-touch, quality customer service
- Previous experience in healthcare highly desirable but not essential – could be Front of House/ Concierge, HCA, or similar role.
- Demonstrates initiative to proactively problem solve with a solution focus
- Previous experience within Theatres (Desirable)
What We Offer:
As a private hospital with no shareholders, we reinvest all profits back into our organisation. This allows us to provide meaningful, tailored support and development opportunities for our caregivers - alongside a range of benefits, including:
- 25 days annual leave plus Bank Holidays
- Double-matched salary exchange pension – contribute 5% and we'll contribute 10%
- Private Medical & Dental Insurance
- Life Assurance
- Season Ticket Loan & Cycle to Work schemes
- Workplace Nursery Scheme
- Wellbeing Hub with mental health, coaching and EAP support
- Earned Wage Access - get early access to part of your pay when needed
- Access to discounts on food, retail, and more
Who we are?
Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare. With over 100 years of history, our "Patients First" philosophy is at the heart of everything that we do.
If you would like to know more, please email. Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.
Disclosure and Barring Service (DBS) Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
Let's deliver World Class care together. As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity. CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.
Specialist Theatre Porter/Concierge in London employer: Cleveland Clinic
Contact Detail:
Cleveland Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Theatre Porter/Concierge in London
✨Tip Number 1
Get to know the company! Research Cleveland Clinic London and their values. When you understand their mission of 'Caring for life', you can tailor your conversations to show how you fit into that vision.
✨Tip Number 2
Practice your communication skills! As a Theatre Porter, you'll need to interact with patients and staff regularly. Role-play scenarios with friends or family to boost your confidence and ensure you're ready to provide that high-quality service.
✨Tip Number 3
Be proactive during interviews! Think of examples from your past roles where you've demonstrated initiative and problem-solving. This will show them you're not just a good fit, but someone who can contribute positively to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Cleveland Clinic London and being part of their world-class healthcare team.
We think you need these skills to ace Specialist Theatre Porter/Concierge in London
Some tips for your application 🫡
Show Your Passion for Healthcare: When writing your application, let your enthusiasm for healthcare shine through! We want to see that you care about providing world-class service and support to patients. Share any relevant experiences that highlight your commitment to this field.
Tailor Your Application: Make sure to customise your application to fit the role of Theatre Porter. Highlight your customer service skills and any experience in healthcare or similar roles. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our amazing team there.
How to prepare for a job interview at Cleveland Clinic
✨Know Your Role
Familiarise yourself with the specific duties of a Theatre Porter. Understand the importance of patient care and how to maintain a clean and safe environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples from your past experiences where you successfully communicated with patients or team members. Highlight how you treated patients with dignity and respect, as this aligns with the company's values.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to solve problems proactively. Whether it was in a customer-facing role or during a challenging situation, be ready to discuss how you approached these challenges and what solutions you implemented.
✨Ask Insightful Questions
Prepare thoughtful questions about the theatre environment and the team you'll be working with. This shows your enthusiasm for the position and helps you gauge if the workplace culture aligns with your values, especially regarding professional development opportunities.