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For Companies At a Glance
- Tasks: Lead internal communications and engage caregivers through impactful campaigns.
- Company: Cleveland Clinic London, a top-tier healthcare provider focused on excellence.
- Benefits: Competitive salary, 25 days annual leave, and tailored professional development.
- Why this job: Make a real difference in healthcare while enhancing your communication skills.
- Qualifications: Experience in internal communications and strong storytelling abilities.
- Other info: Join a dynamic team in a fast-paced, innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare. We believe that every life deserves world class healthcare.
Job Summary
- Salary: Competitive, Based on Experience
- Hours: Monday to Friday, 9am to 5pm
- Location: 40 Grosvenor Place, London SW1X 7AW (hybrid, 3 days in office)
- Contract: Full time, permanent
What are we looking for?
Dual reporting to Marketing and Human Resources, the Communications Lead will drive and coordinate a wide range of communications activities to enhance engagement, support organisational priorities, and strengthen Cleveland Clinic London's brand and reputation. This role will primarily focus on internal communications, supporting external communications as required. The postholder will implement a best-practice approach to communications, manage internal channels, and deliver impactful campaigns that build momentum and shape meaningful caregiver experiences. They will have excellent writing and editing skills, and a strong understanding and experience in internal communications. This includes planning, execution and implementation of best practices and demonstration of a flexible approach to their role that reflects the changing needs of a fast-paced environment. The role will include working with the London President and the Executive Team to drive internal communication activities through a range of channels.
What makes us different?
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, 'Caring for life, researching for health, and educating those who serve', assures our unwavering commitment to professional development.
What will your duties include?
- Work with the Marketing and Human Resources in the development, execution and evaluation of a best practice approach to internal communications and engagement, including high-quality strategies to enhance caregiver engagement and support Cleveland Clinic London's priorities.
- Collaborate with teams to deliver integrated internal communications and projects that support Cleveland Clinic London's strategic priorities.
- Lead London President communications for internal messaging, including video content, script writing, all staff communications.
- Partner with US based communications colleagues to ensure alignment across the Enterprise, driving forward London opportunities and providing local market insight.
- Design and implement internal communication that supports engagement through ownership of the intranet, including copywriting and coordinating London caregivers in delivery of content.
- Own development and distribution of weekly newsletter, sourcing content, editing and delivery in a timely manner and following approval process.
- Define overall success measures and track the effectiveness of engagement strategies, making proposals for enhancements based on data to optimise.
- Working with the CHRO, prepare agenda, content and communications for the monthly leadership team meeting.
- Implement and lead discovery sessions and workshops to understand caregiver engagement needs and map appropriate communication channels.
- Lead on delivery of Cleveland Clinic London Awards, liaising with internal partners as required.
- Oversee the integration of Cleveland Clinic standards in all communications.
- Other duties as assigned.
What we need from you?
- A demonstrable track record and expertise within the development of internal communications, copy writing, employee engagement and digital engagement (essential).
- Previous experience of working in an agency environment or commercial organisation with significant growth target (essential).
- Strong storytelling and presentation skills, including confident PowerPoint use (essential).
- Comfortable working with brand guidelines and complex stakeholder environments and agile fast-paced teams (essential).
- Knowledge of the healthcare market (highly desirable).
- Adobe Illustrator, InDesign, and basic video production/editing skills (desirable).
- Experience with SharePoint, Google Sites, or internal communications platforms (desirable).
- Bachelor's Degree in Communications or related field (desirable).
What can we offer you?
As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as: 25 days annual leave.
Communications Lead in England employer: Cleveland Clinic
Contact Detail:
Cleveland Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Lead in England
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Cleveland Clinic London. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your previous internal communications work. Bring them along to interviews to demonstrate your expertise and creativity.
✨Tip Number 3
Be proactive! If you see a gap in their current communications strategy, don’t hesitate to suggest ideas during your interview. It shows initiative and that you’re already thinking about how to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Cleveland Clinic London.
We think you need these skills to ace Communications Lead in England
Some tips for your application 🫡
Show Off Your Writing Skills: As a Communications Lead, your writing is key! Make sure your application showcases your best writing. Use clear, engaging language and don’t shy away from showing your personality. We want to see how you can communicate effectively!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. Highlight your internal communications experience and any relevant projects you've worked on.
Be Authentic: We love authenticity! Share your passion for healthcare and why you want to work with us at Cleveland Clinic London. Let your enthusiasm shine through in your application – it makes a difference!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we can’t wait to read what you’ve got to say!
How to prepare for a job interview at Cleveland Clinic
✨Know Your Audience
Before the interview, research Cleveland Clinic London and its mission. Understand their focus on internal communications and caregiver engagement. Tailor your responses to show how your experience aligns with their goals and values.
✨Showcase Your Storytelling Skills
Prepare examples of your past work that highlight your storytelling and presentation skills. Be ready to discuss how you've successfully engaged employees through effective communication strategies, as this is crucial for the Communications Lead role.
✨Be Ready for Collaboration
Since the role involves working closely with various teams, think of examples where you've collaborated effectively in a fast-paced environment. Highlight your ability to adapt and work with different stakeholders to achieve common goals.
✨Demonstrate Your Digital Savvy
Familiarise yourself with tools like SharePoint or Google Sites, as well as any basic video production skills you have. Be prepared to discuss how you've used digital platforms to enhance internal communications and engage employees.
