Security CCTV Operator

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.
We believe that every life deserves world class healthcare.
Job Summary
Salary: £30,248 + OT rates
Hours: 42-hour week made up of 12-hour rotating shift pattern: x2 Days (7am to 7pm), x2 Nights (7pm – 7am) , x4 Days Off. Overtime available. Operate 24/7/365
Location: 33 Grosvenor Place, London, SW1X 7HY
Contract: Permanent
What are we looking for?
Cleveland Clinic London are looking to recruit a Control Room Operator to join our Protective Services Department.
The control room operator will also assist in coordinating CCL\’s response to an emergency. In this capacity they will also support the response teams for the various emergency code calls (First response) teams.
The control room operator is responsible for the operational and technical and administrative functions of the Protective Services Department when on duty. They acts as a resource for the team members working on shifts.
What makes us different?
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, \’Caring for life, researching for health, and educating those who serve\’, assures our unwavering commitment to professional development.
What will your duties include?
Process incoming and outgoing communications in the Security Operations Center
Monitor PSIM, fire panels, access control, cameras and other equipment to provide vital information to dispatched responders
Receive and transmit all security and emergency information over multiple systems including two-way radio, Emergency management systems, Wi-Fi devices, Overhead Page
Collaborate with Caregivers to ensure a safe and secure environment for patients, visitors and Caregivers
Lead projects associated with the strategic initiatives
Develop and prepare presentations to various audiences
Ensure the LSOC is operated and complies with legal and regulatory requirements such as CQC, joint commission and SIA licensing requirements
What we need from you?
Valid SIA Public Space Surveillance (CCTV) license (Essential)
Security NVQ\’s (Essential)
Control Room experience (Essential)
Military or Police experience (Preferable)
Valid SIA Door Supervisor (Preferable)
Up to date Security experience within a corporate or healthcare background (Highly Preferable)
Demonstrable operational experience responding to emergencies and incidents in line with an Emergency Operations Plan and Business Continuity Plan for a large organizations, preferably in a major city (Essential)
Demonstrable experience using up to date technology and supporting the team of a 24/7 security operations center (LSOC) for regional requests relating to emergency management, investigations, access and egress control, badging, CCTV surveillance and linked third party management systems (Essential)
Experienced and confident in emergency situations such as evacuations, disturbances & building lockdowns, with the ability to take operational control of first responders and by working within defined processes and procedures guide your team and the organization (Essential)
Demonstrable experience in a demanding security operations environment (Essential)
What can we offer you?
As a private hospital with no shareholders, we reinvest all profits back into our organisation. This allows us to provide meaningful, tailored support and development opportunities for our caregivers – alongside a range of benefits, including:
210 hours annual leave plus