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- Tasks: Drive impactful internal communications and enhance caregiver engagement at Cleveland Clinic London.
- Company: Join a leading healthcare provider committed to world-class care and employee development.
- Benefits: Competitive salary, 25 days annual leave, hybrid work model, and tailored support for your growth.
- Why this job: Make a real difference in healthcare communications while working in a dynamic, supportive environment.
- Qualifications: Proven experience in internal communications, strong writing skills, and a passion for storytelling.
- Other info: Collaborate with expert clinicians and grow your expertise in a fast-paced, innovative setting.
The predicted salary is between 36000 - 60000 £ per year.
Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare. We believe that every life deserves world class healthcare.
Job Summary
- Salary: Competitive, Based on Experience
- Hours: Monday to Friday, 9am to 5pm
- Location: 40 Grosvenor Place, London SW1X 7AW (hybrid, 3 days per week on-site)
- Contract: Full time, permanent
What are we looking for?
Dual reporting to Marketing and Human Resources, the Communications Lead will drive and coordinate a wide range of communications activities to enhance engagement, support organisational priorities, and strengthen Cleveland Clinic London’s brand and reputation. This role will primarily focus on internal communications, supporting external communications as required. The postholder will implement a best-practice approach to communications, manage internal channels, and deliver impactful campaigns that build momentum and shape meaningful caregiver experiences. They will have excellent writing and editing skills, and a strong understanding and experience in internal communications. This includes planning, execution and implementation of best practices and demonstration of a flexible approach to their role that reflects the changing needs of a fast-paced environment. The role will include working with the London President and the Executive Team to drive internal communication activities through a range of channels.
What makes us different?
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.
What will your duties include?
- Work with the Marketing and Human Resources in the development, execution and evaluation of a best practice approach to internal communications and engagement, including high-quality strategies to enhance caregiver engagement and support Cleveland Clinic London’s priorities.
- Collaborate with teams to deliver integrated internal communications and projects that support Cleveland Clinic London’s strategic priorities.
- Lead London President communications for internal messaging, including video content, script writing, all staff communications.
- Partner with US based communications colleagues to ensure alignment across the Enterprise, driving forward London opportunities and providing local market insight.
- Design and implement internal communication that supports engagement through ownership of the intranet, including copywriting and coordinating London caregivers in delivery of content.
- Own development and distribution of weekly newsletter. Sourcing content, editing and delivery in a timely manner and following approval process.
- Define overall success measures and track the effectiveness of engagement strategies, making proposals for enhancements based on data to optimise.
- Working with the CHRO, prepare agenda, content and communications for the monthly leadership team meeting.
- Implement and lead discovery sessions and workshops to understand caregiver engagement needs and map appropriate communication channels.
- Lead on delivery of Cleveland Clinic London Awards, liaising with internal partners as required.
- Oversee the integration of Cleveland Clinic standards in all communications.
- Other duties as assigned.
What we need from you?
- A demonstrable track record and expertise within the development of internal communications, copy writing, employee engagement and digital engagement (essential).
- Previous experience of working in an agency environment or commercial organisation with significant growth target (essential).
- Strong storytelling and presentation skills, including confident PowerPoint use (essential).
- Comfortable working with brand guidelines and complex stakeholder environments and agile fast-paced teams (essential).
- Knowledge of the healthcare market (highly desirable).
- Adobe Illustrator, InDesign, and basic video production/editing skills (desirable).
- Experience with SharePoint, Google Sites, or internal communications platforms (desirable).
- Bachelor's Degree in Communications or related field (desirable).
What can we offer you?
As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as: 25 days annual leave (plus...
Communications Lead in London employer: Cleveland Clinic London
Contact Detail:
Cleveland Clinic London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Cleveland Clinic London. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your previous internal communications work. This will not only showcase your expertise but also demonstrate your understanding of what they need for the Communications Lead role.
✨Tip Number 3
Be proactive! If you see an opportunity to contribute to their mission, don’t hesitate to share your ideas. Whether it’s a new campaign concept or a fresh approach to engagement, showing initiative can really impress.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Cleveland Clinic London.
We think you need these skills to ace Communications Lead in London
Some tips for your application 🫡
Show Off Your Writing Skills: As a Communications Lead, your writing is key! Make sure your application showcases your best writing and editing skills. Use clear, engaging language that reflects your ability to communicate effectively.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight your experience in internal communications and employee engagement. We want to see how you can contribute to our mission!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can connect with our caregivers and enhance their experiences, so don’t be afraid to show us who you are!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep track of all applications and ensures you’re considered for the role!
How to prepare for a job interview at Cleveland Clinic London
✨Know Your Audience
Before the interview, research Cleveland Clinic London and its mission. Understand their focus on internal communications and caregiver engagement. Tailor your responses to show how your experience aligns with their goals.
✨Showcase Your Storytelling Skills
Prepare examples of your past work that highlight your storytelling and presentation skills. Be ready to discuss how you've successfully engaged employees through effective communication strategies in previous roles.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific communication challenges. Think of scenarios where you've had to adapt your communication style or strategy in a fast-paced environment, and be prepared to share those experiences.
✨Demonstrate Flexibility and Collaboration
Cleveland Clinic London values a flexible approach. Be prepared to discuss how you've collaborated with different teams and adapted to changing priorities. Highlight your ability to work in agile environments and manage multiple stakeholders.
