At a Glance
- Tasks: Complete maintenance and fabric tasks in a dynamic healthcare environment.
- Company: Cleveland Clinic London, a leading private hospital focused on professional development.
- Benefits: 25 days annual leave, private medical insurance, and a double-matched pension scheme.
- Other info: Enjoy a supportive workplace with access to mental health resources and discounts.
- Why this job: Join a team that values growth and offers hands-on experience in a high-tech setting.
- Qualifications: Experience in building maintenance and knowledge of health and safety processes.
The predicted salary is between 30000 - 40000 £ per year.
Hours: Monday to Saturday, 7am to 7pm and 7pm to 7am shifts (on-site only). Shift pattern is 4 days on, 4 days off.
Location: 33 Grosvenor Place, London SW1X 7HY but some travel to other sites required: 24 Portland Place, W1B 1LU and 55 Moorgate, EC2R 6BH
Contract: Permanent
What are we looking for?
To attend to and complete maintenance, carpentry and fabric tasks related to planned, reactive and minor project works across Cleveland Clinic London. This role will provide first line support for all reactive calls. The Fabric Technician will be responsible in helping to deliver reactive and planned maintenance works. As part of the role, there will also be core duties to escort sub-contractors, so that any tasks requiring specialist involvement can be undertaken within the parameters of the site requirements. It will be the Fabric Technician’s key responsibility to ensure that the work assigned to them via the helpdesk or Computer Aided Facilities Management (CAFM) system, is undertaken within the SLA or updated swiftly if a contractor is required. The Fabric Technician will be accountable for the works assigned to them, and it is their duty to undertake all tasks using the mobile device correctly and in real time. The technician will also ensure that they adhere to all Safe Systems of Work (SSOW) including in line with assigned Risk Assessments and Method Statement provided by CCL. The role holder will be the first image of CCL and must always be an ambassador for CCL, through being well presented with great customer service and effective communication.
What will your duties include?
- To attend and complete all assigned reactive tasks including fabric, buildings, locksmith, painting, decorating, gutter/gully clearing, handyman and basic plumbing works within their Service Level Agreements for Attendance, Response and Completion
- To provide support to the wider CCL engineering team when required.
- To undertake any other duties as directed by Managers within the remit of the role.
- To provide updates to the Helpdesk on a regular basis to ensure the CAFM System is up to date
- Keep and maintain all company issued tools in a safe and working condition
- To ensure that CCL’s Health and Safety procedures are followed at all times
- To provide support to all CCL sites as and when required
- Advanced communication skills with a full understanding of customer needs & expectations
- Ability to comprehend and act upon both verbal and written instructions
- To work in line with the CCL Values and exceptional pillars
- To attend and complete minor project and fabric works on site.
What we need from you?
- Ideally to hold a C&G NVQ Level 2 or equivalent in a relevant discipline (desirable)
- CSCS or relevant Trade Card (desirable)
- Knowledge of Health and Safety processes (desirable)
- Demonstrable experience within a similar role e.g. building maintenance (essential)
- Computer literacy with Microsoft Excel and Microsoft Office or equivalent (desirable)
- Previous experience of CAFM Systems (essential)
- Healthcare and HTM experience advantageous (desirable)
What we can offer you?
As a private hospital with no shareholders, we reinvest all profits back into our organisation. This allows us to provide meaningful, tailored support and development opportunities for our caregivers - alongside a range of benefits, including:
- 25 days annual leave plus Bank Holidays
- Double-matched salary exchange pension – contribute 5% and we’ll contribute 10%
- Private Medical & Dental Insurance
- Life Assurance
- Season Ticket Loan & Cycle to Work schemes
- Workplace Nursery Scheme
- Wellbeing Hub with mental health, coaching and EAP support
- Earned Wage Access - get early access to part of your pay when needed
- Access to discounts on food, retail, and more
Disclosure and Barring Service (DBS) Check: This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions. As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.
Fabric Technician employer: Cleveland Clinic London
Contact Detail:
Cleveland Clinic London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fabric Technician
✨Tip Number 1
Get to know the company! Research Cleveland Clinic London and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to fabric maintenance and customer service. Think about examples from your past experience that demonstrate your skills and how you handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Cleveland Clinic London and ready to contribute to their mission.
We think you need these skills to ace Fabric Technician
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in building maintenance. We want to see how your skills match the specific requirements of the Fabric Technician role.
Show Off Your Communication Skills: Since this role involves a lot of interaction with the team and clients, let us know about your advanced communication skills. Share examples of how you've effectively communicated in previous roles.
Be Clear About Your Experience: When detailing your past work, be specific about your experience with reactive and planned maintenance tasks. We love seeing concrete examples that demonstrate your hands-on skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cleveland Clinic London
✨Know Your Stuff
Make sure you brush up on your building maintenance knowledge, especially around fabric tasks and health and safety processes. Familiarise yourself with common issues that might arise in a healthcare setting, as well as the tools and techniques you'll be using.
✨Show Off Your Communication Skills
Since this role involves interacting with sub-contractors and providing updates to the Helpdesk, practice clear and effective communication. Think about examples from your past where you've successfully communicated complex information or resolved customer queries.
✨Be Ready for Real-Time Problem Solving
The Fabric Technician role requires you to use a mobile device for real-time updates. Prepare for questions that assess your ability to think on your feet and handle unexpected situations. Maybe even run through some scenarios where you had to react quickly to a maintenance issue.
✨Dress the Part
As the first image of Cleveland Clinic London, it's crucial to present yourself well. Dress smartly and maintain a professional appearance. This shows that you take the role seriously and are ready to represent the company positively.