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For Companies At a Glance
- Tasks: Join our lively sales team to manage customer accounts and maximise business opportunities.
- Company: Cleveland Cable Company is the UK's largest cable supplier, with a global presence since 1978.
- Benefits: Enjoy full training, career growth, and a dynamic work environment.
- Why this job: Be part of a proactive team that values customer care and offers long-term career prospects.
- Qualifications: No experience needed; just bring your drive and communication skills!
- Other info: Work in a fast-paced environment with a focus on personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for someone who is driven, customer focused and business knowledgeable with a good telephone manner. The successful candidate will be part of an exciting, busy and lively sales telephony team, to help themselves and the business grow. They would need to use their skills, knowledge and strong communication skills to manage company accounts and speak to a wide range of customers.
It would be beneficial to have experience in a similar field, however it is not necessary as full training is included. We are looking for someone who is proactive, self-motivated and can work under pressure.
The job will include:
- Building, expanding and maintaining a relationship with a multitude of different customers
- Discussing tenders and pricing
- Dealing with incoming enquiries and orders
- Maximising business opportunities
- Following the sales process
- Liaising with other company departments
- Maintaining the highest level of customer care
This is a great opportunity for anyone with relevant experience. We look forward to having a new member join our fantastic organisation that offers long term career prospects.
Customer Account Handler employer: Cleveland Cable Co Ltd
Contact Detail:
Cleveland Cable Co Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Handler
✨Tip Number 1
Familiarise yourself with the products and services offered by Cleveland Cable Company. Understanding the range of cables and accessories will not only boost your confidence during conversations but also help you engage more effectively with customers.
✨Tip Number 2
Practice your telephone communication skills. Since this role involves a lot of phone interaction, consider role-playing scenarios with friends or family to enhance your ability to handle various customer inquiries and maintain a professional tone.
✨Tip Number 3
Research common sales techniques and customer service strategies. Being knowledgeable about these can give you an edge in understanding how to maximise business opportunities and build strong relationships with customers.
✨Tip Number 4
Network with current employees or professionals in similar roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Customer Account Handler
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Account Handler position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your customer service skills, communication abilities, and any relevant experience in sales or account management. Use specific examples to demonstrate how you've successfully managed customer relationships in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Cleveland Cable Company and how you can contribute to their success, particularly in building and maintaining customer relationships.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a customer-facing role.
How to prepare for a job interview at Cleveland Cable Co Ltd
✨Show Your Customer Focus
Demonstrate your customer-centric approach by sharing examples of how you've successfully handled customer inquiries or resolved issues in the past. This will highlight your ability to build and maintain relationships, which is crucial for the role.
✨Communicate Clearly
Since the role involves a lot of telephone communication, practice speaking clearly and confidently. You might want to rehearse common interview questions with a friend to ensure you convey your thoughts effectively during the interview.
✨Be Proactive and Self-Motivated
Prepare to discuss instances where you've taken initiative in previous roles. Employers appreciate candidates who can work independently and are self-driven, so be ready to showcase your proactive nature.
✨Understand the Company and Its Market
Research Cleveland Cable Company and its position in the market. Familiarise yourself with their products and services, as well as their expansion into international markets. This knowledge will show your genuine interest in the company and the role.
