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- Tasks: Provide exceptional guest service and manage reception tasks with a welcoming attitude.
- Company: A leading hotel group in London focused on guest experience.
- Benefits: Career development opportunities, financial wellness programs, and a supportive work environment.
- Why this job: Create memorable experiences for guests while working in a vibrant hotel atmosphere.
- Qualifications: Passion for hospitality and strong attention to detail.
- Other info: Flexible shifts and a dynamic team environment.
The predicted salary is between 30000 - 42000 £ per year.
A hotel group in London is seeking a dedicated Hotel Receptionist to provide exceptional guest service. The role involves ensuring every guest feels welcome, managing reception tasks, and working flexible shifts. The ideal candidate will demonstrate a passion for creating memorable experiences and have strong attention to detail.
Joining the team means having access to various benefits including career development opportunities, financial wellness programs, and a supportive work environment.
VIP Hotel Receptionist & Guest Experience Lead employer: Clermont Hotel Group
Contact Detail:
Clermont Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Hotel Receptionist & Guest Experience Lead
✨Tip Number 1
Make sure to research the hotel group before your interview. Knowing their values and what makes them unique will help you tailor your responses and show that you're genuinely interested in creating memorable experiences for guests.
✨Tip Number 2
Practice your communication skills! As a VIP Hotel Receptionist, you'll need to engage with guests from all walks of life. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Don’t forget to showcase your attention to detail during the interview. Bring examples of how you've gone above and beyond in previous roles to create exceptional guest experiences. This will demonstrate that you’re the perfect fit for the job!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board to create unforgettable experiences together!
We think you need these skills to ace VIP Hotel Receptionist & Guest Experience Lead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creating memorable guest experiences shine through. We want to see how much you care about making every guest feel welcome and valued.
Attention to Detail is Key: Make sure your application is polished and free of errors. Just like in the role, we value strong attention to detail, so take the time to proofread and ensure everything is spot on.
Tailor Your Application: Don’t just send a generic application! We love it when candidates customise their cover letters and CVs to reflect the specific skills and experiences that match the VIP Hotel Receptionist role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the fantastic benefits we offer!
How to prepare for a job interview at Clermont Hotel Group
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel group. Familiarise yourself with their values, services, and any unique features they offer. This will not only show your enthusiasm but also help you tailor your answers to align with their mission of providing exceptional guest service.
✨Showcase Your Guest Experience Skills
Prepare examples from your past experiences where you went above and beyond for a guest. Whether it was resolving a complaint or creating a memorable moment, these stories will highlight your passion for guest experience and attention to detail, which are crucial for this role.
✨Dress to Impress
As a VIP Hotel Receptionist, first impressions matter. Dress smartly and professionally for your interview. This not only reflects your understanding of the hospitality industry but also demonstrates your commitment to presenting yourself well, just as you would for guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture, career development opportunities, or how they measure guest satisfaction. This shows your genuine interest in the role and helps you assess if the hotel is the right fit for you.
