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For Companies At a Glance
- Tasks: Keep our stunning hotel running smoothly with hands-on maintenance and repairs.
- Company: Thistle Trafalgar Square, a stylish four-star hotel in the heart of London.
- Benefits: Earn £14.50 per hour, enjoy great meals, and access wellness resources.
- Other info: Join a diverse team with excellent career growth and recognition opportunities.
- Why this job: Make a real impact on guest experiences while developing your skills.
- Qualifications: Practical maintenance skills and a passion for guest satisfaction.
The predicted salary is between 30000 - 30000 £ per year.
The Thistle Trafalgar Square Hotel is located on a quiet side street right in the heart of London’s West End. All 108 bedrooms at this four‑star hotel have been recently refurbished and offer a great standard of comfort and style. In addition, the Trafalgar has a ground floor restaurant which also benefits from a terrace so you can experience al fresco dining in the centre of London.
What You’ll Be Doing
As a Maintenance Team Member, you’ll be at the heart of keeping our beautiful hotel running smoothly. From fixing minor issues to ensuring key equipment and spaces are guest‑ready, you’ll play a vital role in creating a safe, comfortable, and extraordinary experience for everyone who visits. Working closely with the Maintenance Team Leader, you’ll tackle daily challenges with a proactive and hands‑on approach, keeping the hotel in top condition. Whether it’s routine maintenance or responding to an urgent repair, your work will make a real difference.
- Carrying out planned and reactive maintenance across the hotel, ensuring all areas are well‑maintained.
- Resolving maintenance requests quickly to minimize disruption to guest experiences.
- Conducting routine inspections to keep everything safe, efficient, and compliant.
- Supporting larger projects and refurbishments as part of a dynamic team.
- Maintaining tools and equipment to the highest standard.
What You’ll Bring
- A keen eye for detail and pride in delivering high‑quality work.
- Practical maintenance skills and the ability to solve problems efficiently.
- A genuine passion for creating a positive guest experience.
- Experience in maintenance or a similar role is a bonus but not essential – we’ll support you in developing your skills.
- A strong commitment to safety and compliance.
What You’ll Get In Return
As well as all the things you’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth
We’re here to support your journey, whatever that may look like. Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You Work Hard, So We’ll Always Help Your Money Work Hard For You!
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
- Refer a Friend – Earn up to £1000 when friends join our team.
- Interest‑Free Loans – Season ticket loans to make commuting easier.
Mental & Physical Well‑being
- On‑Site Mental Health First Aiders.
- 24/7 Employee Assistance Line – Free, confidential advice.
- Be Well Platform – Our Online fitness and wellness resources.
- Gym Discounts & Cycle to Work Scheme.
Recognition & Community
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
- Social & Seasonal Events – Fun, inclusive celebrations.
- People Council – A platform for every voice.
- Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Maintenance Team Member employer: Clermont Hotel Group
Contact Detail:
Clermont Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Team Member
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the Thistle Trafalgar Square and soak in the vibe. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your practical skills! During the interview, be ready to share examples of how you've tackled maintenance issues in the past. Whether it’s fixing a leaky tap or conducting routine inspections, we want to hear about your hands-on experience.
✨Tip Number 3
Emphasise your passion for guest experience! Let us know how you’ve gone above and beyond to ensure guests have a great time. A positive attitude and a commitment to creating a comfortable environment can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing benefits. Don’t miss out on the chance to join our fantastic team!
We think you need these skills to ace Maintenance Team Member
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for maintenance and guest experience shine through. We love seeing candidates who genuinely care about creating a comfortable environment for our guests!
Be Specific About Your Skills: Make sure to highlight any practical maintenance skills you have, even if they're from previous jobs or personal projects. We want to know how you can contribute to keeping our hotel in top shape!
Tailor Your Application: Take a moment to read through the job description and align your application with what we're looking for. Mentioning specific responsibilities or values that resonate with you can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Clermont Hotel Group
✨Know Your Stuff
Before the interview, brush up on your maintenance skills and knowledge. Familiarise yourself with common issues in hotel maintenance, like plumbing or electrical problems. This will show that you’re proactive and ready to tackle challenges head-on.
✨Show Your Passion for Guest Experience
During the interview, emphasise your commitment to creating a positive guest experience. Share examples of how your work has directly contributed to customer satisfaction in previous roles. This will resonate well with the hotel's focus on guest comfort.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle specific maintenance scenarios or urgent repairs. Think through your approach and be ready to demonstrate your hands-on skills.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the team. Inquire about the types of projects you might support or how the team collaborates on larger refurbishments. This shows you’re engaged and eager to contribute.