Maintenance Manager

Thistle Trafalgar Square

Contract: Full Time

Payment: Salaried

Salary: On Application

The Thistle Trafalgar Square Hotel is located on a quiet side street right in the heart of London\’s West End. All 108 bedrooms at this four‑star hotel have been recently refurbished and offer a great standard of comfort and style. In addition, the Trafalgar has a ground floor restaurant which also benefits from a terrace so you can experience al fresco dining in the centre of London.

What You’ll Be Doing

As Maintenance Manager, you will take pride in ensuring the smooth operation and upkeep of every area of our beautiful hotel, including its equipment, services, building, and plant. From creating a safe and welcoming environment for guests to ensuring back‑of‑house spaces run like clockwork, your role is central to delivering an extraordinary hospitality experience.

You’ll use your leadership skills to inspire a dedicated maintenance team, ensuring every aspect of the hotel is well‑maintained and exceeds guest expectations. By combining your technical expertise with an eye for detail, you’ll help create a seamless experience that enhances every stay, from the smallest fix to the biggest project.

• Leading the maintenance team, inspiring a proactive approach to keep the hotel looking and functioning at its best.
• Overseeing planned and reactive maintenance of all hotel areas, ensuring compliance with health, safety, and legal standards.
• Managing supplier relationships and overseeing the maintenance budget to optimise costs and purchasing.
• Playing a key role in refurbishment projects, ensuring quality and efficiency.
• Responding swiftly to maintenance requests to minimise disruption to guest experiences.

What You’ll Bring

• Inspirational leadership skills to motivate and develop your team.
• A sharp eye for detail, with a passion for keeping the hotel immaculate and guest‑ready.
• A genuine love for creating memorable guest experiences.
• Strong budget management skills, with a focus on cost control and sustainable practices.
• Relevant experience in a similar hospitality or hotel maintenance role.

What You’ll Get In Return

As well as all the things you\’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well‑done.

Career Development & Growth – We’re here to support your journey, whatever that may look like. Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You Work Hard, So We’ll Always Help Your Money Work Hard For You!

Some Of The Great Things You Can Take Advantage Of Include

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
• Refer a Friend – Earn up to £1000 when friends join our team.
• Interest-Free Loans – Season ticket loans to make commuting easier.

Mental & Physical Well-being

• On-Site Mental Health First Aiders.
• 24/7 Employee Assistance Line – Free, confidential advice.
• Be Well Platform – Our online fitness and wellness resources.
• Gym Discounts & Cycle to Work Scheme.

Recognition & Community

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
• Social & Seasonal Events – Fun, inclusive celebrations.
• People Council – A platform for every voice.
• Paid Volunteering Days – Give back to causes close to you.

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.