Guest Experience Concierge - Front Desk (Flexible Shifts) in Luton

Guest Experience Concierge - Front Desk (Flexible Shifts) in Luton

Luton Full-Time 28000 - 30000 £ / year (est.) No working from home possible
Clermont Hotel Group

At a Glance

  • Tasks: Create unforgettable experiences for guests at the front desk.
  • Company: Join the vibrant team at Clermont Hotel Group's Thistle Express Luton.
  • Benefits: Earn £13.50 per hour plus commissions and enjoy great employee perks.
  • Other info: Great opportunities for career growth in a supportive environment.
  • Why this job: Be part of a rewarding hospitality journey with flexible shifts.
  • Qualifications: Passion for customer service and ability to work varied hours.

The predicted salary is between 28000 - 30000 £ per year.

Clermont Hotel Group is looking for a new member to join their Reception team at Thistle Express Luton. This role is crucial in ensuring guests feel welcomed and supported during their stay. Candidates should have a passion for creating memorable experiences and be comfortable working flexible shifts that include early and late hours.

The position offers a starting hourly rate of £13.50 plus commissions, along with a variety of employee benefits that support both career development and financial wellbeing. Apply today for a rewarding experience in hospitality!

Guest Experience Concierge - Front Desk (Flexible Shifts) in Luton employer: Clermont Hotel Group

Clermont Hotel Group is an exceptional employer that prioritises the well-being and growth of its employees. With a vibrant work culture at Thistle Express Luton, team members enjoy flexible shifts, competitive pay, and a range of benefits designed to enhance both personal and professional development. Join us to be part of a supportive environment where your passion for hospitality can truly shine.

Clermont Hotel Group

Contact Details:

Clermont Hotel Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Concierge - Front Desk (Flexible Shifts) in Luton

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Clermont Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Clermont Hotel Group

Don't be shy about reaching out to Clermont Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Experience Concierge - Front Desk (Flexible Shifts) in Luton

Communication Skills
Time Management
Attention to Detail
Adaptability
Problem-Solving Skills
Teamwork
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Clermont Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Clermont Hotel Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!