Clermont Hotel Group is seeking a Reception Manager for Thistle Express Luton to lead a front-of-house team. You will oversee the check-in/check-out process, resolve guest queries, and uphold service quality across shifts.
A strong emphasis on recruiting, training, and developing staff will help the team reach its full potential while you drive sales at the desk. You’ll manage guest satisfaction, mentor colleagues, and foster a collaborative environment that reflects our People Promise and
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Front Desk & Guest Experience Manager in Luton employer: Clermont Hotel Group
At Clermont Hotel Group, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises the well-being and growth of our employees. As a Compensation & Benefits Manager, you'll not only have the chance to innovate and enhance our reward practices but also benefit from our commitment to career development through our award-winning Academy, comprehensive wellness support, and a range of financial perks. Join us in creating extraordinary experiences for our guests while enjoying a fulfilling and rewarding career in hospitality.