At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: Luxury 4-star hotel in the heart of London with a vibrant atmosphere.
- Benefits: Earn £13 per hour plus tips, enjoy flexible hours, and great staff perks.
- Other info: Inclusive workplace with career development opportunities and wellness support.
- Why this job: Join a dynamic team and develop your hospitality skills while making connections.
- Qualifications: Passion for service, teamwork, and a desire to grow in the hospitality industry.
The predicted salary is between 13 - 13 £ per hour.
The Clermont Victoria is a stunning city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345‑bedroom hotel has recently undergone a £20m transformation and is a luxury 4‑star deluxe hotel.
What You’ll Be Doing
As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables. You’ll build personal connections with guests, personalise their experiences and foster loyalty. A genuine passion for quality service and attention to detail will help ensure every guest leaves satisfied and eager to return.
In this role, you’ll have the chance to enhance your skills through multiskilling, occasionally working across different departments. This flexibility allows team members to adapt and grow within the hotel, making a positive impact on both guests and colleagues.
What You’ll Bring
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
- Comfort in a front‑line role facing the public, with a natural, approachable demeanor
- Empathy and the ability to build meaningful relationships with guests and team members
- Precision and a keen eye for detail to ensure a flawless guest experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast‑paced environment
What You’ll Get In Return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
People Promise
- Career Development & Growth – we’re here to support your journey, whatever that may look like. Our award‑winning Academy helps you navigate your tailored career pathway with designed tools and development.
- Financial Wellbeing – you work hard, so we’ll help your money work hard for you. Options include wage stream, discounts & perks, referral bonuses, interest‑free loans.
- Mental & Physical Well‑being – on‑site mental health first aiders, 24/7 employee assistance line, Be Well platform, gym discounts & cycle‑to‑work scheme.
- Recognition & Community – wonderful people awards, social & seasonal events, people council, paid volunteering days.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Equal Opportunity: Clermont Hotel Group is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate on the basis of race, colour, religion, gender, national origin, disability, sexual orientation, age or any other class protected by law.
Waiting Staff - The Soak in London employer: Clermont Hotel Group
The Clermont Victoria is an exceptional employer, offering a vibrant work culture in the heart of London, where you can thrive as part of a dedicated team in a luxury 4-star hotel. With a strong focus on career development through our award-winning Academy, comprehensive wellbeing initiatives, and a commitment to inclusivity, we ensure that every team member feels valued and supported in their journey. Enjoy competitive pay, flexible working hours, and a range of benefits designed to enhance your professional and personal life while making meaningful connections with guests.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff - The Soak in London
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Clermont Victoria and soak in the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with guests all day, think of some scenarios where you can showcase your ability to connect with others. Role-play with a friend or family member to get comfortable with different situations.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about your previous experiences in customer service or any relevant roles. Let them see that you’re not just looking for a job, but that you genuinely care about providing top-notch service.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll have a better chance of standing out and getting noticed by the hiring team. Plus, it shows you’re proactive!
We think you need these skills to ace Waiting Staff - The Soak in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality shine through in your application. Share any experiences that highlight your commitment to delivering top-notch service and how you connect with guests.
Tailor Your CV:Make sure your CV is tailored to the role of Waiting Staff. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork and attention to detail.
Craft a Personal Cover Letter:A personal touch goes a long way! Write a cover letter that reflects your personality and explains why you want to join our team at The Clermont Victoria. We love to see genuine interest!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s straightforward and ensures your application lands right where it needs to be. We can’t wait to hear from you!
How to prepare for a job interview at Clermont Hotel Group
✨Know the Venue
Before your interview, take some time to research The Clermont Victoria. Familiarise yourself with its history, recent transformations, and what makes it a luxury hotel. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Service Skills
As waiting staff, your ability to provide excellent service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your attention to detail and how you’ve built relationships with customers to enhance their experience.
✨Demonstrate Team Spirit
Working in a fast-paced environment requires strong teamwork. Be ready to discuss how you’ve collaborated with colleagues in previous roles. Share specific instances where you supported your team or adapted to different departments, showcasing your flexibility and commitment to the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the team culture, or how the hotel supports career development. This not only shows your enthusiasm but also helps you determine if the role is the right fit for you.
