At a Glance
- Tasks: Manage night operations and ensure exceptional guest experiences at our prestigious hotel.
- Company: The Royal Horseguards, a luxury hotel with a rich history.
- Benefits: Competitive salary, flexible hours, and staff discounts on stays.
- Why this job: Join a dynamic team and enhance your hospitality skills in a stunning environment.
- Qualifications: Experience in hotel reception and strong communication skills.
- Other info: Opportunity for career advancement in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
Overview
The Royal Horseguards
Contract: Full Time
Hotel Reception Manager - Nights in London employer: Clermont Hotel Group
Contact Detail:
Clermont Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Reception Manager - Nights in London
✨Tip Number 1
Make sure you know the ins and outs of the hotel industry. Brush up on your customer service skills and be ready to showcase how you can handle night shifts like a pro. We want to see your passion for hospitality!
✨Tip Number 2
Network, network, network! Connect with other professionals in the hotel sector, especially those who work nights. They can give you insider tips and might even refer you to openings. We’re all about building connections!
✨Tip Number 3
Prepare for the interview by practising common questions specific to hotel management. Think about scenarios you might face during night shifts and how you'd handle them. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hotel Reception Manager role. Highlight your experience in hospitality and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working nights at The Royal Horseguards and how your previous experiences make you the perfect fit for this role.
Showcase Your Customer Service Skills: As a Hotel Reception Manager, customer service is key. In your application, share specific examples of how you've gone above and beyond for guests in the past. We love hearing about those memorable moments!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Clermont Hotel Group
✨Know Your Hotel
Before the interview, do your homework on The Royal Horseguards. Familiarise yourself with their services, values, and any recent news. This will show your genuine interest and help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a Hotel Reception Manager, exceptional customer service is key. Prepare examples from your past experiences where you handled difficult situations or went above and beyond for guests. This will demonstrate your capability in managing guest relations effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of potential challenges you might face during night shifts and how you would handle them. Practising these scenarios can help you articulate your thought process clearly.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.