Thistle Marble Arch is seeking a Reception Manager on a full-time, salaried basis. You will lead by example, delivering outstanding guest service, ensuring smooth check-in/check-out, and resolving queries with a proactive, sales-driven approach.
You will recruit and train the team, monitor performance, and promote a culture of hospitality while using Opera Cloud to streamline operations. This role is based at Thistle Marble Arch in London.
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Guest Experience & Front Desk Leader in London employer: Clermont Hotel Group
At Clermont Hotel Group, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises the well-being and growth of our employees. As a Compensation & Benefits Manager, you'll not only have the chance to innovate and enhance our reward practices but also benefit from our commitment to career development through our award-winning Academy, comprehensive wellness support, and a range of financial perks. Join us in creating extraordinary experiences for our guests while enjoying a fulfilling and rewarding career in hospitality.