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For Companies At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: Join the prestigious Royal Horseguards hotel overlooking the River Thames.
- Benefits: Earn £13.50 per hour with flexible hours, staff meals, and wellness support.
- Other info: Enjoy discounts, recognition awards, and opportunities for personal development.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Passion for service, teamwork skills, and a desire to learn.
The predicted salary is between 13 - 13 £ per hour.
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, a restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London’s most prestigious conference and banqueting venues, One Whitehall Place.
What You’ll Be Doing
As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables. You’ll also have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return. In this role, you’ll be able to enhance your skills through multiskilling, occasionally working across different departments. We believe this flexibility allows our team members to adapt and grow within the hotel, making a positive impact on both guests and colleagues.
What You’ll Bring
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
- Comfort in a front‑line role facing the public, with a natural, approachable demeanor
- Empathy and the ability to build meaningful relationships with guests and team members
- Precision and a keen eye for detail to ensure a flawless guest experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast‑paced environment
What You’ll Get In Return
As well as all the things you’d expect from us—great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes—we’ll take care of you at every step of your journey so that you can take care of our guests. Our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us, covering career development and progression, physical, mental or financial wellbeing, and recognising and rewarding a job well done.
Career Development & Growth
We’re here to support your journey, whatever that may look like. Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and unlock your unique potential.
Financial Wellbeing
- Wage Stream – you’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – savings on thousands of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – earn up to £1000 when friends join our team
- Interest‑Free Loans – season ticket loans to make commuting easier
Mental & Physical Well‑being
- On‑Site Mental Health First Aiders
- 24/7 Employee Assistance Line – free, confidential advice
- Be Well Platform – our online fitness and wellness resources
- Gym discounts & Cycle to Work Scheme
Recognition & Community
- ‘Wonderful People’ Awards – monthly, quarterly, and annual recognition
- Social & Seasonal Events – fun, inclusive celebrations
- People Council – a platform for every voice
- Paid Volunteering Days – give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
F&B Team Member - M&E Operations in London employer: Clermont Hotel Group
Contact Detail:
Clermont Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member - M&E Operations in London
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Royal Horseguards and its unique offerings. This will not only impress your interviewers but also help you tailor your responses to show how you can enhance the guest experience.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with guests regularly, think of some scenarios where you can demonstrate your ability to build relationships and provide exceptional service. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Show your passion for hospitality! During your interview, share stories that highlight your commitment to quality service and your desire to grow in the industry. This will resonate well with the team at The Royal Horseguards.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets the attention it deserves, and you’ll be one step closer to joining our fantastic team!
We think you need these skills to ace F&B Team Member - M&E Operations in London
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for delivering top-notch service shine through. We want to see that you genuinely care about creating memorable experiences for guests!
Be Personal and Approachable: Use a friendly tone in your application. Remember, we’re looking for team members who can build meaningful relationships with guests, so show us your approachable side right from the start!
Highlight Your Attention to Detail: Make sure to mention any experiences where your keen eye for detail made a difference. Whether it’s in previous jobs or personal projects, we love to see how you ensure everything is just right.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at The Royal Horseguards.
How to prepare for a job interview at Clermont Hotel Group
✨Know the Venue
Before your interview, take some time to research The Royal Horseguards and its offerings. Familiarise yourself with their restaurant, bar, and banqueting facilities. This knowledge will not only impress your interviewers but also help you understand how you can contribute to enhancing guest experiences.
✨Show Your Passion for Service
During the interview, express your genuine passion for quality service. Share specific examples from your past experiences where you went above and beyond for guests. This will demonstrate your commitment to delivering exceptional service, which is crucial for a role in F&B operations.
✨Emphasise Teamwork
Highlight your ability to work effectively as part of a team. Discuss any previous experiences where you collaborated with colleagues in a fast-paced environment. This will show that you understand the importance of teamwork in providing a seamless guest experience.
✨Ask Thoughtful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the training and development opportunities available or how the hotel fosters a positive team culture. This shows your interest in growing within the company and your eagerness to be part of their community.