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For Companies At a Glance
- Tasks: Support sales efforts across multiple hotels and manage administrative tasks.
- Company: The Royal Horseguards, a stunning 5-star hotel in London.
- Benefits: Competitive salary, career development, discounts, and wellness support.
- Why this job: Join a dynamic team and make an impact in the hospitality industry.
- Qualifications: Strong organisational skills and excellent communication abilities.
- Other info: Inclusive workplace with opportunities for recognition and community involvement.
The predicted salary is between 28800 - 43200 £ per year.
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
What You'll Be Doing
- As Cluster Sales Coordinator, you will play a key role in supporting the sales efforts across multiple hotels within the cluster.
- Working closely with the Cluster Sales Manager and the sales teams, you'll ensure seamless coordination of sales activities and contribute to driving revenue growth.
- You will be responsible for managing administrative tasks, coordinating sales opportunities, and helping the team to deliver exceptional service to both new and existing clients.
- Your organizational and communication skills will be essential in ensuring smooth operations between the hotels, Central Reservations, and the wider sales team, supporting the delivery of our revenue goals.
- Assisting the Cluster Sales Manager in coordinating sales activities across multiple hotels.
- Supporting the sales team in managing accounts, handling inquiries, and maintaining strong relationships with clients.
- Tracking sales leads, ensuring follow-up actions are taken in a timely and efficient manner.
- Coordinating communication and collaboration between the hotels and the Central Reservations team to optimize booking opportunities.
- Assisting with the preparation of sales reports, market analysis, and tracking sales performance.
- Helping to ensure the smooth execution of sales strategies and promotional campaigns.
- Maintaining up-to-date customer records, ensuring data integrity across the cluster.
What You'll Bring
- Strong organizational skills and an ability to manage multiple tasks across different properties.
- Excellent communication skills to liaise effectively with the sales team, clients, and internal departments.
- A customer-focused mindset with a passion for building and maintaining relationships.
- Proficiency in using sales and booking systems to track performance and generate reports.
- A proactive approach to problem-solving and supporting the sales team in achieving their goals.
- Previous experience in sales support or hospitality is a plus.
What You'll Get In Return
- As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests.
- Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
- Financial Wellbeing – You Work Hard, So We'll Always Help Your Money Work Hard For You.
- Some Of The Great Things You Can Take Advantage Of Include Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it.
- Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you.
- Refer a Friend – Earn up to £1000 when friends join our team.
- Interest-Free Loans – Season ticket loans to make commuting easier.
- Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders.
- 24/7 Employee Assistance Line – Free, confidential advice.
- Be Well Platform – Our Online fitness and wellness resources.
- Gym Discounts & Cycle to Work Scheme.
- Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- 'Wonderful People' Awards – Monthly, quarterly, and annual recognition.
- Social & Seasonal Events – Fun, inclusive celebrations.
- People Council – A platform for every voice.
- Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Cluster Sales Coordinator in London employer: Clermont Hotel Group
Contact Detail:
Clermont Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster Sales Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to The Royal Horseguards. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the hotel, its values, and recent news. This shows you're genuinely interested and ready to contribute to their success as a Cluster Sales Coordinator.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate that you can handle the fast-paced environment of coordinating sales across multiple hotels.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Cluster Sales Coordinator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Cluster Sales Coordinator role. Highlight your organisational skills and any relevant experience in sales support or hospitality, as this will show us you’re a great fit for the team.
Show Off Your Communication Skills: Since you'll be liaising with various teams and clients, it’s important to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you’d communicate in the role.
Highlight Your Customer Focus: We love candidates who are passionate about building relationships. Share examples of how you've maintained strong client connections in the past, as this will resonate well with our customer-focused mindset.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Clermont Hotel Group
✨Know the Hotel Inside Out
Before your interview, take some time to research The Royal Horseguards. Familiarise yourself with its history, services, and unique selling points. This will not only show your genuine interest but also help you tailor your answers to align with the hotel's values and goals.
✨Showcase Your Organisational Skills
As a Cluster Sales Coordinator, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise tasks and ensure smooth operations, as this will resonate well with the interviewers.
✨Demonstrate Your Communication Prowess
Effective communication is crucial in this role. Think of instances where you've successfully liaised with clients or team members. During the interview, practice clear and concise communication, and don’t hesitate to ask questions to show your engagement and understanding of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer-focused mindset. Prepare by thinking through potential challenges you might face in the role and how you would address them. This will demonstrate your proactive approach and readiness to support the sales team.
