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For Companies At a Glance
- Tasks: Welcome guests with flair, manage reservations, and ensure a memorable dining experience.
- Company: Join the vibrant team at Hell's Kitchen, inspired by Gordon Ramsay's iconic show.
- Benefits: Earn £13.50 per hour, enjoy flexible hours, and access great perks like discounts and wellness support.
- Why this job: Be part of an exciting dining performance in one of London's hottest spots.
- Qualifications: A passion for hospitality and excellent communication skills are key; experience is a bonus!
- Other info: Join a diverse team that celebrates every voice and offers fantastic career growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Join to apply for the role at The Cumberland.
Contract: Flexible
Payment: Hourly Salary: £13.50 per hour + tronc
Inspired by the hit television series created by Michelin starred chef Gordon Ramsay, Hell’s Kitchen (London) is an immersive dining experience that captures the energy and excitement of the iconic television show and delivers it directly to the table. Designed to transport guests straight into the heart of the action, the restaurant blends theatrical flair with culinary excellence and exceptional service, while pairing outstanding food and drink with world class service. Recreating the tension of the show’s famed red and blue open kitchens, diners witness the precision and intensity behind every dish, as well as a contemporary bar showcasing the latest trends in mixology. The menu features signature, show-inspired creations such as the legendary Beef Wellington, Pan-Seared Scallops, and Sticky Toffee Pudding, each prepared with the same passion and perfection expected from the show’s world-class chefs. More than a meal, Hell’s Kitchen offers guests a front-row seat to the ultimate dining performance in one of London’s most sought-after locations. The Cumberland champions the city’s cultural and music scene, inspired by its rich history of housing music legends.
What You’ll Be Doing
- Delivering a warm, professional and memorable welcome to every guest
- Managing reservations, walk-ins and waiting lists efficiently and calmly
- Escorting guests to tables and presenting the restaurant with confidence and flair
- Communicating effectively with the floor, bar and kitchen teams to manage flow and pacing
- Recognising regular guests and VIPs, ensuring a personalised and engaging experience
- Handling guest queries with empathy, clarity and discretion
- Supporting service during busy periods to ensure the highest standards are maintained
- Maintaining a polished, organised reception area at all times
What you’ll bring
- A natural people-person with a passion for hospitality and guest experience
- Confident, professional and personable - calm under pressure
- Excellent communication skills and strong attention to detail
- Comfortable working in a fast-paced, high-profile dining environment
- A team player who brings positivity, energy and adaptability
- Previous host or front-of-house experience is desirable, but not essential — attitude and potential matter most
What You’ll Get In Return
As well as all the things you’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You Work Hard, So We’ll Always Help Your Money Work Hard For You! Some Of The Great Things You Can Take Advantage Of Include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Seniority level: Entry level
Employment type: Full-time
Job function: Design, Art/Creative, and Information Technology
Industries: Hospitality
Hell\'s Kitchen Host employer: Clermont Hotel Group
Contact Detail:
Clermont Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hell\'s Kitchen Host
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, check out Hell's Kitchen online and maybe even visit if you can. Understanding the atmosphere and what makes it special will help you connect with the team during your chat.
✨Tip Number 2
Practice your people skills! As a host, you'll be the face of the restaurant. Role-play with friends or family to nail that warm welcome and confident communication. Show us you can handle the pressure with a smile!
✨Tip Number 3
Be ready to share your passion for hospitality! During the interview, let us know why you love creating memorable experiences for guests. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about supporting your journey, so don’t hesitate to reach out if you have any questions along the way.
We think you need these skills to ace Hell\'s Kitchen Host
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role of Hell's Kitchen Host. Highlight any relevant experience or skills that match what we're looking for, like your ability to stay calm under pressure and your excellent communication skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team at Hell’s Kitchen.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Clermont Hotel Group
✨Know the Show
Familiarise yourself with the essence of Hell's Kitchen and its iconic dishes. Understanding the show's dynamics and the culinary excellence it represents will help you connect with the interviewers and demonstrate your passion for the role.
✨Show Your People Skills
As a host, your ability to engage with guests is crucial. Practice showcasing your warm and professional demeanour during the interview. Think of examples where you've made someone's experience memorable, even if it's not from a hospitality background.
✨Stay Calm Under Pressure
The restaurant environment can be fast-paced and intense. Prepare to discuss how you handle stressful situations. Share specific instances where you've managed to stay composed and efficient, especially when things get busy.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
