The Clermont Victoria in London is seeking a Head Concierge to lead our Concierge and Guest Services team. You will coach staff, use your London knowledge and passion for hospitality to create memorable experiences and natural guest loyalty.
You’ll arrange exclusive experiences, manage guest requests with grace, and foster a culture that puts guests and team at the heart of every stay. Previous leadership in luxury hospitality and a love of service are essential.
Head Concierge & Guest Experience Leader employer: Clermont Hotel Group
At Clermont Hotel Group, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises the well-being and growth of our employees. As a Compensation & Benefits Manager, you'll not only have the chance to innovate and enhance our reward practices but also benefit from our commitment to career development through our award-winning Academy, comprehensive wellness support, and a range of financial perks. Join us in creating extraordinary experiences for our guests while enjoying a fulfilling and rewarding career in hospitality.