Guest Experience Lead (Reception & Sales)

Guest Experience Lead (Reception & Sales)

Full-Time On-site
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The Kingsley by Thistle, a classic Edwardian hotel near Covent Garden, is seeking a Reception Manager to lead guest service and ensure smooth check-in/check-out. You will drive sales at the front desk, recruit and train the front-of-house team, and develop staff to their full potential while maintaining high hospitality standards.

Proactive problem-solving, strong communication, and a passion for guest satisfaction are essential. Opera knowledge is beneficial but not essential.

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Guest Experience Lead (Reception & Sales) employer: Clermont Hotel Group

At Clermont Hotel Group, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises the well-being and growth of our employees. As a Compensation & Benefits Manager, you'll not only have the chance to innovate and enhance our reward practices but also benefit from our commitment to career development through our award-winning Academy, comprehensive wellness support, and a range of financial perks. Join us in creating extraordinary experiences for our guests while enjoying a fulfilling and rewarding career in hospitality.

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Contact Details:

Clermont Hotel Group Recruitment Team