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For Companies At a Glance
- Tasks: Serve food and drinks, take orders, and create memorable guest experiences.
- Company: The Royal Horseguards, a stunning 5-star hotel by the River Thames.
- Benefits: Earn £13.50 per hour, enjoy flexible hours, and access great perks.
- Other info: Inclusive workplace with opportunities for personal and professional development.
- Why this job: Join a dynamic team and grow your career in the exciting hospitality industry.
- Qualifications: Passion for service, teamwork skills, and a desire to learn.
The predicted salary is between 13 - 13 £ per hour.
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, a restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London’s most prestigious conference and banqueting venues, One Whitehall Place.
What You’ll Be Doing
As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables. You’ll also have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return. In this role, you’ll be able to enhance your skills through multiskilling, occasionally working across different departments. We believe this flexibility allows our team members to adapt and grow within the hotel, making a positive impact on both guests and colleagues.
What You’ll Bring
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
- Comfort in a front‑line role facing the public, with a natural, approachable demeanor
- Empathy and the ability to build meaningful relationships with guests and team members
- Precision and a keen eye for detail to ensure a flawless guest experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast‑paced environment
What You’ll Get In Return
As well as all the things you’d expect from us—great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes—we’ll take care of you at every step of your journey so that you can take care of our guests. Our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us, covering career development and progression, physical, mental or financial wellbeing, and recognising and rewarding a job well done.
Career Development & Growth
We’re here to support your journey, whatever that may look like. Our award‑winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and unlock your unique potential.
Financial Wellbeing
- Wage Stream – you’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – savings on thousands of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – earn up to £1000 when friends join our team
- Interest‑Free Loans – season ticket loans to make commuting easier
Mental & Physical Well‑being
- On‑Site Mental Health First Aiders
- 24/7 Employee Assistance Line – free, confidential advice
- Be Well Platform – our online fitness and wellness resources
- Gym discounts & Cycle to Work Scheme
Recognition & Community
- ‘Wonderful People’ Awards – monthly, quarterly, and annual recognition
- Social & Seasonal Events – fun, inclusive celebrations
- People Council – a platform for every voice
- Paid Volunteering Days – give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
F&B Team Member - M&E Operations employer: Clermont Hotel Group
Contact Detail:
Clermont Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member - M&E Operations
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Royal Horseguards and its unique offerings. This will not only impress your interviewers but also help you tailor your responses to show how you can enhance the guest experience.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with guests regularly, think of some scenarios where you can showcase your ability to build relationships. Role-play with a friend or family member to get comfortable with common questions and situations.
✨Tip Number 3
Show your passion for hospitality! During your interview, share stories that highlight your commitment to quality service. Whether it’s a time you went above and beyond for a customer or a lesson learned from a challenging situation, these anecdotes can really make you stand out.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, you’ll find all the details about the role and our amazing benefits there!
We think you need these skills to ace F&B Team Member - M&E Operations
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for delivering top-notch service shine through. We want to see that you genuinely care about creating memorable experiences for guests!
Be Personal and Approachable: Use a friendly tone in your application. We’re looking for team members who can build meaningful relationships with guests, so don’t be afraid to show your personality and warmth in your writing.
Highlight Your Attention to Detail: Make sure to mention any experiences where your keen eye for detail made a difference. Whether it’s in previous jobs or personal projects, we love to see how you ensure everything is just right for our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Royal Horseguards!
How to prepare for a job interview at Clermont Hotel Group
✨Know the Venue
Before your interview, take some time to research The Royal Horseguards and its offerings. Familiarise yourself with their restaurant, bar, and banqueting facilities. This knowledge will not only impress your interviewers but also help you understand how you can contribute to their guest experience.
✨Show Your Passion for Service
During the interview, express your genuine passion for quality service. Share examples from your past experiences where you went above and beyond for guests. This will demonstrate your commitment to delivering exceptional service, which is crucial for a Food and Beverage Team Member.
✨Emphasise Teamwork
Highlight your ability to work effectively as part of a team in a fast-paced environment. Prepare specific examples of how you've collaborated with colleagues in previous roles. This will show that you understand the importance of teamwork in hospitality and are ready to contribute positively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the hotel. Inquire about opportunities for career development or how the team fosters a positive work environment. This shows your interest in growing with the company and your eagerness to be part of their team.