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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering exceptional food and beverage experiences.
- Company: Join the luxurious Clermont Charing Cross hotel in the heart of London.
- Benefits: Enjoy competitive pay, wellness support, and fantastic discounts.
- Other info: Inclusive workplace with great career development opportunities.
- Why this job: Be the reason guests return, creating memorable moments every day.
- Qualifications: Experience in customer service and a passion for hospitality.
The predicted salary is between 28000 - 30000 £ per year.
Contract: Full Time
Payment: Hourly Salary: £14.00 per hour + tronc
Refresh and recharge in the heart of London's Charing Cross in our 4 star luxury hotel. This grand railway hotel is just a stone's throw from Trafalgar Square and the Strand. Enjoy the buzz of London's busy city streets, world class shopping and entertainment before returning to the peaceful haven of The Clermont Charing Cross.
What You’ll Be Doing
Working in Food & Beverage can be fast-paced, but there’s nothing quite like the satisfaction of working with your people. As a Team Leader, you will be the heart of your department, guiding your team to provide a warm welcome, take orders, deliver food and drinks, and ensure everything is set up and cleared down efficiently. Your role extends beyond just management—you’ll help your team deliver extraordinary experiences for our guests, whether it's recommending the perfect dish, sharing local tips, or simply ensuring that every guest feels valued. You’re not just a team leader; you’re a key reason our guests return time and again.
What You’ll Bring
- Experience in a customer-facing role within Food & Beverage.
- A strong desire to deliver the highest levels of service and a commitment to continuous learning and progression.
- Ability to thrive in a public-facing role, engaging with guests and team members alike.
- A natural ability to connect with others and foster meaningful relationships.
- A relaxed and approachable demeanor that encourages positive interactions.
- Precision in your work, ensuring every aspect of the guest experience is perfect.
- A demonstrated desire to pursue a fulfilling career in hospitality.
- Ability to work effectively as part of a cohesive team in a dynamic, fast-paced environment.
If you’re excited about creating extraordinary experiences and leading a team that truly cares, we’d love to hear from you.
What You’ll Get In Return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth
We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You Work Hard, So We’ll Always Help Your Money Work Hard For You!
Some Of The Great Things You Can Take Advantage Of Include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
F&B Team Leader (Hotel Restaurant) employer: Clermont Hotel Group
Contact Detail:
Clermont Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Leader (Hotel Restaurant)
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Clermont Charing Cross online. Familiarise yourself with their values and what makes them tick. This way, you can show how you fit right in and share your passion for creating extraordinary experiences.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how your past experiences in Food & Beverage have prepared you to lead a team and deliver top-notch service. Confidence is key!
✨Tip Number 3
Show off your personality! When you’re in the interview, let your relaxed and approachable side shine through. Remember, they want someone who can connect with guests and team members alike, so be yourself and share your passion for hospitality.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace F&B Team Leader (Hotel Restaurant)
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your commitment to delivering exceptional service and creating memorable guest experiences.
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'team leader' and 'customer-facing role', to show that you understand what we're looking for and how you fit the bill.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. A relaxed and approachable tone can make a big difference and help us see how you'd connect with our guests and team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Clermont Hotel Group
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with The Clermont Charing Cross and its offerings. Brush up on their menu, special events, and any recent news about the hotel. This shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your People Skills
As a Team Leader, your ability to connect with guests and team members is crucial. Prepare examples of how you've successfully engaged with customers in the past or resolved conflicts within a team. This will highlight your interpersonal skills and leadership potential.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for the hospitality industry during the interview. Share stories that reflect your commitment to delivering exceptional service and creating memorable experiences for guests. This passion can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team culture, opportunities for growth, or how they measure success in the F&B department. This not only shows your interest but also helps you gauge if the role is the right fit for you.