Cluster Sales Executive - Groups M&E

The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London\’s most prestigious conference and banqueting venues, One Whitehall Place.

The Role

As Meeting and Events Sales Executive you will be responsible for promoting the Meeting and Events facilities to prospective clients and will act as the main point of contact for coordinating their events. This is a customer-facing role, so you will need to have excellent interpersonal skills and a real drive to always deliver the best possible service. Our Meetings and Events teams are all about exceeding the customer\’s expectations and giving attention to the smallest details. There will be an elevated level of telephone communication and an administrative element to the role as well, so you will need to demonstrate excellent organization skills and strong commercial awareness.

What we look for

• Highly Guest Focused with a passion for great service and a drive for guest satisfaction
• Comfortable in a front-line role facing the public
• Empathetic and able to build relationships
• Multi-skilled with an understanding of both M&E and Group business
• An open personality who is relaxed and natural in their interactions
• Accurate with good attention to detail
• Able to create a positive first impression and be an ambassador for the brand and Clermont Hotel Group
• Can demonstrate commercial awareness within the context of their role

What\’s in it for you?

• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
• Interest-free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream – get access to earned salary before payday
• Generous recommend a friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master\’s Degree equivalent)
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

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