Category Manager - FM & Professional Services

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest‑centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.

With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people.

The Group’s Procurement team is responsible for more than £100m of spend across a broad range of categories. Their aim is to leverage the supply chain to maximise value and deliver competitive advantage for Clermont Hotel Group and our hotels in support of the group’s strategic objective, from driving the right choices through management of Facilities Management and Professional Services related categories to ensuring our material capital projects are appropriately sourced and delivered.

The core principles that underpin the achievement of this overarching objective are:

• Responsible Procurement: Minimise risk to the group; be market leaders in responsible procurement throughout our supply chain.
• Brand: Support the integrity of our brand Standards to ensure consistent delivery.
• Business Value: Driving financial performance and revenue while fostering a culture of procurement best practice and cost efficiency to maximise financial returns.
• Long Range view: Ensure complete visibility of short- and long-term opportunities and benefits. Structure contracts to allow innovation and flexibility to meet changing business demands, and develop a programme of continual improvement.

What You’ll Bring:

• Full CIPS (Chartered Institute of Purchasing and Supply) qualified preferred but not mandatory and educated to degree standard or equivalent.
• Minimum 5-year track record managing FM and Professional Services categories including HR, IT, Temp Labour, Marketing, and ideally within a Hospitality and or Operational spend role.
• Highly motivated individual with the ability to connect with, and influence senior stakeholders at all leadership levels.
• Results oriented and highly commercial.
• Proven experience in procurement and strategic category management, with strong analytical capabilities and negotiation skills, and demonstrable track record for implementing ESG or sustainable sourcing initiatives.
• In-depth knowledge of ESG frameworks, environmental sustainability topics, and ethical sourcing principles.
• Proven, hands-on experience with S2C and P2P systems (e.g. Procure Wizard, Trade Interchange Arcus).
• Strong communicator, proactive, self-starter and independent worker.
• Good technical appreciation of the range of purchasing categories.
• Experience in developing category strategies and strategic sourcing.
• Ability to work to set budgets and timelines aligned to project schedules.
• Demonstrates honesty and integrity when dealing with confidential information.
• Credible - proven track record at group level for multi-site organisation.
• IT proficient – Word, Excel, PowerPoint.

What You’ll Get In Return:

As well as all the things you’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

• Career Development & Growth: We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
• Financial Wellbeing: You Work Hard, So We’ll Always Help Your Money Work Hard For You! Some Of The Great Things You Can Take Advantage Of Include:

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
• Refer a Friend – Earn up to £1000 when friends join our team.
• Interest-Free Loans – Season ticket loans to make commuting easier.

• On-Site Mental Health First Aiders.
• 24/7 Employee Assistance Line – Free, confidential advice.
• Be Well Platform – Our Online fitness and wellness resources.
• Gym Discounts & Cycle to Work Scheme.

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
• Social & Seasonal Events – Fun, inclusive celebrations.
• People Council – A platform for every voice.
• Paid Volunteering Days – Give back to causes close to you.

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.