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- Tasks: Be the face of Food & Beverage, welcoming guests and ensuring they have an amazing time.
- Company: The Cumberland is a vibrant hotel inspired by London's music scene, located near Hyde Park.
- Benefits: Enjoy discounted hotel stays, interest-free loans, and access to wellness programs.
- Why this job: Join a fun team, learn about hospitality, and make lasting connections in a lively environment.
- Qualifications: Passion for service, teamwork skills, and previous experience in fast-paced settings are essential.
- Other info: Opportunities for apprenticeships and qualifications up to a Master's Degree equivalent.
The Cumberland draws inspiration from the capital's love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers.
In this role, you are the face of Food & Beverage! Providing a warm welcome, taking orders, delivering food and drink, as well as setting up and clearing down the restaurant will form part of your normal duties, however the greatest and most important task is helping our guests and customers have an amazing time! From recommending dishes and drinks, to knowing where to catch a taxi, or the best theatre shows - you are not just waiting staff, you are a local legend!
What we look for:
- Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
- Comfortable in a front line role facing the public
- Availability to work in early morning shifts
- Empathetic and able to build relationships
- An open personality who is relaxed and natural in their interactions
- Accurate with good attention to detail
- Demonstrable desire to pursue a hospitality career
- Able to work effectively as part of a team
- Previous experience in a fast paced service environment
What’s in it for you?
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
- Interest free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Wagestream - get access to earned salary before payday
- Generous recommend a friend scheme
- Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
Barista - Mornings employer: Clermont Hotel Group
Contact Detail:
Clermont Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Mornings
✨Tip Number 1
Familiarise yourself with The Cumberland's unique offerings and atmosphere. Understanding the hotel's connection to contemporary music and its location will help you engage with guests and showcase your knowledge during the interview.
✨Tip Number 2
Demonstrate your passion for hospitality by sharing personal experiences where you provided exceptional service. This will show that you not only understand the role but are also genuinely enthusiastic about creating memorable experiences for guests.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Think of specific examples from previous roles where you successfully managed multiple tasks while maintaining a positive attitude, as this is crucial for a barista position.
✨Tip Number 4
Showcase your teamwork skills by highlighting instances where you collaborated effectively with colleagues. The ability to work well in a team is essential in a busy hospitality setting, so be ready to share relevant stories.
We think you need these skills to ace Barista - Mornings
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Cumberland is looking for in a Barista. Highlight your passion for customer service and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in fast-paced service environments. Emphasise any previous roles where you provided excellent customer service, especially in food and beverage settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at The Cumberland and how you can contribute to creating an amazing experience for guests.
Highlight Relevant Skills: In your application, focus on skills that align with the job requirements, such as teamwork, attention to detail, and your ability to build relationships with customers. Use examples from your past experiences to illustrate these skills.
How to prepare for a job interview at Clermont Hotel Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to provide excellent service, as this role is all about creating memorable experiences for guests.
✨Demonstrate Your Knowledge of the Menu
Familiarise yourself with the types of food and drinks offered at The Cumberland. Being able to recommend dishes or drinks confidently will show that you're proactive and genuinely interested in helping customers enjoy their time.
✨Emphasise Teamwork Skills
Since this role requires working effectively as part of a team, be prepared to discuss your previous experiences in collaborative environments. Highlight how you contributed to team success and maintained a positive atmosphere.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from past experiences where you successfully managed challenges, such as dealing with a dissatisfied customer or a busy service period.
