Assistant Director of Sales - The Marble Arch Hotel by Thistle

As Assistant Director of Sales, you\’ll play a key role in supporting the Director of Sales to drive revenue growth for our portfolio of hotels, focusing on identifying new business opportunities and enhancing existing relationships. Your efforts will contribute to achieving financial targets and developing new revenue streams, particularly in the Meetings & Events (M&E) and group business segments. You\’ll assist in the implementation of strategies to increase revenue, leveraging new and existing client relationships across the portfolio. Additionally, you\’ll be involved in leading and developing a dynamic team of Sales Managers and Executives, supporting them with training, mentoring, and performance management. Your role will include collaborating across departments to foster a culture of teamwork and cross-selling, ensuring that all business objectives are met while promoting a customer-focused approach to sales.

Responsibilities

• Supporting the Director of Sales in driving incremental revenue for assigned hotels by identifying and pursuing new business opportunities.
• Assisting with the growth of existing accounts and strengthening relationships with key clients.
• Collaborating with the team to grow revenue in M&E and group business segments.
• Leading and mentoring Sales Managers and Sales Executives, helping to develop their skills and performance.
• Contributing to strategy implementation and aligning efforts with the overall business goals.
• Monitoring and analyzing sales data to ensure targets are being met and to support continuous improvement.
• Supporting cross‑departmental collaboration to maximize revenue opportunities across the hotel portfolio.

Qualifications

• A target-driven mindset with strong influencing and negotiation skills.
• Experience in generating new business and managing existing accounts to drive incremental revenue.
• Proficiency in analyzing sales data and communicating insights effectively across the team.
• Commercially focused, with the ability to adapt to different market segments and opportunities.
• Experience supporting sales teams in a hotel environment.
• Knowledge of international markets and the ability to leverage this for sales growth.
• Excellent leadership skills, with the ability to support and challenge your team to reach their potential.
• Exceptional attention to detail and strong communication skills.
• Familiarity with relevant sales systems and tools.
• Strong organizational and planning skills.

About Us

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest‑centred experience – but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.

With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people.

As well as all the things you\’d expect from us—great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes— we’ll take care of you at every step of your journey so that you can take care of our guests. We’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us: Career Development & Growth, Financial Well‑being, Mental & Physical Well‑being, Recognition & Community.

Benefits

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday if you need it.
• Discounts & Perks – Savings on 1000\’s of retailers, dining, hotel stays, and much more for you and those close to you.
• Refer a Friend – Earn up to £1000 when friends join our team.
• Interest‑Free Loans – Season ticket loans to make commuting easier.
• On‑Site Mental Health First Aiders.
• 24/7 Employee Assistance Line – Free, confidential advice.
• Be Well Platform – Our online fitness and wellness resources.
• Gym Discounts & Cycle to Work Scheme.
• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
• Social & Seasonal Events – Fun, inclusive celebrations.
• People Council – A platform for every voice.
• Paid Volunteering Days – Give back to causes close to you.