At a Glance
- Tasks: Welcome trial participants, manage appointments, and keep the site organised and ready.
- Company: Clerkenwell Health, a leading organisation in clinical research and mental health.
- Benefits: Full training provided, including Good Clinical Practice (GCP), and a chance to grow in clinical research.
- Other info: Join a supportive team and enjoy opportunities for professional development.
- Why this job: Kickstart your career in an exciting field that makes a real difference in mental health.
- Qualifications: Experience in customer-facing roles; organisational skills and confidence are key.
The predicted salary is between 40500 - 49500 £ per year.
Clerkenwell Health is an innovative and leading research organisation specialising in the delivery of scientifically grounded clinical trials through our collaborative Contract Research Organisation, extensive Site Network and leading Therapy Development Programme. We specialise in supporting Mental Health and CNS research, with a particular focus on psychedelic drug development.
The role involves:
- Welcoming trial participants and visitors, checking ID on arrival and notifying the clinical team.
- Answering calls, taking messages and following up with participants who miss appointments.
- Keeping the site tidy, presentable and audit-ready for participants, sponsors and auditors.
- Turning around clinic and therapy rooms between visits to prepare for the next appointment.
- Monitoring and reordering office, kitchen and bathroom supplies, and checking deliveries.
- Arranging repairs and maintenance, getting quotes, booking contractors and following up until completion.
- Managing receipts and sending invoices to the accounts team.
- Supporting the Site Director with diary management and travel bookings.
- Helping organise team events, socials and company get-togethers.
- Handling participant information with strict confidentiality, in line with GDPR.
About you:
- Experience in a reception, front-of-house, office assistant or similar customer-facing role.
- Confident and assertive, comfortable giving clear directions and staying calm on busy clinic days.
- Highly organised and practical, able to prioritise and work with minimal supervision.
- Proficient with Microsoft Office and general office IT.
- Educated to GCSE/A level, with fluent English.
- Experience in healthcare, clinical research or another regulated setting is a bonus, but not essential. GCP training is provided.
Why apply?
- Get your foot in the door of clinical research, an exciting and growing field.
- Work alongside experienced clinical research staff on trials that make a real difference.
- Full training, including Good Clinical Practice (GCP).
Site Administrator in Doncaster employer: Clerkenwell Health
Clerkenwell Health is an exceptional employer for medical professionals seeking to make a meaningful impact in the field of mental health research. With a focus on flexibility, our bank contract allows you to engage in groundbreaking clinical trials while maintaining a work-life balance. Join a collaborative and innovative team dedicated to advancing treatments for CNS disorders, where your contributions will be valued and your professional growth supported.
