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For Companies At a Glance
- Tasks: Build and lead the Central Analytics function from scratch, driving impactful data initiatives.
- Company: Join Cleo, a fast-growing fintech unicorn on a mission to revolutionise financial advice.
- Benefits: Competitive salary, equity, flexible work, and generous leave policies.
- Other info: Enjoy a hybrid work environment, regular socials, and excellent career growth opportunities.
- Why this job: Shape the future of finance with a passionate team and make a real difference.
- Qualifications: 4+ years in data-heavy roles, fluent in SQL, and strong project management skills.
The predicted salary is between 85000 - 115000 ÂŁ per year.
About Cleo
At Cleo, we’re not just building another fintech app. We’re embarking on a mission to fundamentally change humanity’s relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper‑intelligent financial advisor in their pocket. That’s the future we’re creating. Cleo is a rare success story: a profitable, fast‑growing unicorn with over $300 million in ARR and growing over 2x year‑over‑year. This isn’t just a job; it’s a chance to join a team of brilliant, driven individuals who are passionate about making a real difference.
About The Role
We’re creating a new Central Analytics function at Cleo; this role will be the founding hire. Central Analytics will be the backbone and amplifier of analytics at Cleo. It will own the shared systems and standards that embedded analysts rely on—things like event frameworks, experimentation tooling, shared metrics and taxonomies, self‑serve capabilities—so product teams can move faster in shipping products that delight our users. Analytics is already one of the highest‑impact teams at Cleo, shaping our biggest product decisions and delivering sharp, trusted insights across all areas of the company. Our mission is to take Analytics to the next level, building on our existing strength with exceptional systems, tooling and operational excellence.
Your focus will be:
- Building the Central Analytics function from scratch: defining what sits centrally; putting in place the standards and operating models that make the Analytics division stronger.
- Delivering high‑leverage, cross‑cutting initiatives end‑to‑end: leading data stack and infrastructure improvements that lift capabilities across the board.
- Getting hands‑on with data and systems: using your technical fluency and SQL/Python skills to validate decisions, shape tooling, and ensure the operational layer works.
Key Responsibilities
- Lead end‑to‑end delivery of a small number of flagship, cross‑cutting initiatives such as an LLM‑driven natural language analytics system, event framework refactor, and new experimentation tooling.
- Own shared analytics areas that do not sit cleanly with a single product team, such as central metrics, taxonomies, self‑serve analytics workflows, and cross‑team dashboards.
- Coordinate cross‑pillar analytics work by surfacing overlaps, dependencies and gaps, and making sure shared problems have clear owners and momentum.
- Partner with Product, Engineering and Analytics Engineering to translate analytics needs into technical requirements and scalable solutions.
- Use SQL/Python to validate data, prototype metrics, test new tools, and improve data quality.
- Define and evolve the operating model for Central Analytics, with scope to hire and lead a small team over time.
What Are We Looking For?
- 4+ years in a data‑heavy strategy & ops, BizOps, product ops, analytics ops, data product, or similar role in a high‑growth consumer tech environment.
- Fluent in SQL and comfortable working directly with data day‑to‑day (joins, aggregations, window functions, CTEs).
- Demonstrated end‑to‑end ownership of cross‑functional projects involving data and product.
- Comfortable operating at both the strategic/systems level and deep in the detail.
- Experience managing projects/programmes with multiple stakeholders, technical & non‑technical.
- Significant experience working closely with analytics / data teams.
- Excellent communication and collaboration skills, with the ability to work effectively across all levels of seniority.
- Comfortable navigating change and ambiguity in a fast‑moving environment.
- A team player with a proactive, problem‑solving mindset.
It’s an Added Benefit If You Have
- Experience in a central analytics / data operations / analytics platform role.
- Experience with modern data stacks.
- Experience building internal data/analytics products.
What Do You Get for All Your Hard Work?
- A competitive compensation package (base + equity) with bi‑annual reviews.
- The base salary range for this position is £85,000 – £115,000.
- Work at one of the fastest‑growing tech startups, backed by top VC firms.
- A clear progression plan.
- Flexibility.
- Hybrid‑first: Join our hybrid‑first team.
Other Benefits
- Company‑wide performance reviews every 6 months.
- Generous pay increases for high‑performing team members.
- 25 days annual leave a year + public holidays.
- 6% employer‑matched pension in the UK.
- Private Medical Insurance via Vitality, dental cover, and life assurance.
- Enhanced parental leave.
- 1 month paid sabbatical after 4 years at Cleo.
- Regular socials and activities, online and in‑person.
Strategy & Operations Manager, Central Analytics employer: cleo
Contact Detail:
cleo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy & Operations Manager, Central Analytics
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Cleo. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Cleo's mission and values. Show us how your skills align with our goal of transforming financial relationships. Be ready to discuss how you can contribute to our Central Analytics function!
✨Tip Number 3
Practice your technical skills! Since this role involves SQL and Python, brush up on those. We want to see you get hands-on with data during the interview, so be prepared to showcase your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Cleo. Let's make it happen!
We think you need these skills to ace Strategy & Operations Manager, Central Analytics
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for analytics and how it aligns with our mission at Cleo.
Tailor Your Experience: Make sure to highlight your relevant experience in data-heavy roles. We’re looking for someone who can demonstrate end-to-end ownership of projects, so give us examples that showcase your skills in SQL and cross-functional collaboration.
Show Your Problem-Solving Skills: We love a proactive mindset! In your application, share specific challenges you've faced in previous roles and how you tackled them. This will help us see how you approach complex problems, which is key for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at cleo
✨Know Your Data Inside Out
As a Strategy & Operations Manager, you'll need to be fluent in SQL and comfortable with data. Brush up on your SQL skills and be prepared to discuss how you've used data to drive decisions in past roles. Think of specific examples where your analytical skills made a significant impact.
✨Showcase Your Project Management Skills
This role involves managing cross-functional projects, so be ready to share your experiences. Prepare to discuss how you've defined problems, designed solutions, and iterated on them. Highlight any instances where you coordinated with multiple stakeholders to achieve a common goal.
✨Emphasise Collaboration and Communication
Cleo values collaboration, so demonstrate your ability to work effectively across teams. Share examples of how you've communicated complex ideas to both technical and non-technical audiences. Be sure to convey your proactive approach to problem-solving and teamwork.
✨Understand Cleo's Mission and Culture
Familiarise yourself with Cleo's mission to change humanity's relationship with money. Be prepared to discuss how your values align with theirs and how you can contribute to their culture of positive impact. Showing genuine enthusiasm for their vision will set you apart from other candidates.