Social Media - Influencer Manager

About Cleo

At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper‑intelligent financial advisor in their pocket. That's the future we're creating.

About The Company

Cleo is a rare success story: a profitable, fast‑growing unicorn with over £300 million in ARR and growing over 2× year‑over‑year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.

About The Role

Cleo is building its in‑house UGC production function from the ground up. As a UGC Producer, you’ll own the execution and scaling of UGC production—sourcing the right creators, translating the strategy and the scripts into creator‑specific briefs, and ensuring high‑quality content is delivered on time. You’ll collaborate closely with Growth Marketing, Strategists, and Copy teams to bring ideas to life, manage creator relationships, and support light video editing (such as adding captions, end cards, transitions, and minor trims) to prepare assets for paid social on Meta and TikTok.

Key Responsibilities

• Source, vet, and onboard UGC creators using various platforms and tools.
• Expand and diversify the UGC creator pool across key geos, demographics, and product lines.
• Manage creator communication, timelines, and deliverables to ensure high‑quality, on‑time content.
• Put together clear, actionable briefs, directions, and creative guidelines that set creators up for success.
• Build and maintain a structured creator pipeline with rates, deliverables, and performance insights.
• Act as a bridge between copywriters, growth marketers, and creators to ensure aligned briefs, clear feedback loops, and consistent delivery of high‑performing content.
• Maintain strong organisation and continually improve processes as production volume scales.
• Perform light video editing to prepare the raw UGC footage for paid social, including adding captions, end cards, transitions, minor trims, and basic formatting for Meta and TikTok.
• Take Cleo’s in‑house UGC production from ground up to a fully scalable, repeatable, high‑performing engine.

What We're Looking For

• 3+ years of experience in production, video editing/producing, social media marketing or creator partnerships/influencer marketing (agency or in‑house).
• Strong understanding of UGC best practices and paid social creative.
• A portfolio showing data‑driven creative concepts that delivered measurable results.
• Proven ability to manage creators, briefs, and fast‑moving production workflows.
• Basic experience with PremierPro/AfterEffects/InShot/CapCut or similar.
• Excellent communication and relationship‑building skills.
• Highly organized with experience in managing asset production.
• Comfortable making light video edits and formatting assets for paid social.
• Data‑informed and excited to experiment, iterate, and scale top‑performing UGC.

Nice to Have

• Experience in fintech, subscription‑based products, or other app‑first businesses.

What You'll Get For All Your Hard Work

• A competitive compensation package (base + equity) with bi‑annual reviews, aligned to our quarterly OKR planning cycles.
• Work at one of the fastest‑growing tech startups, backed by top VC firms, Balderton & EQT Ventures.
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work.
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.

Other Benefits

• Company‑wide performance reviews every 6 months.
• Generous pay increases for high‑performing team members.
• Equity top‑ups for team members getting promoted.
• 25 days annual leave a year + public holidays (plus an additional day for every year you spend at Cleo, up to 30 days).
• 6% employer‑matched pension in the UK.
• Private Medical Insurance via Vitality, dental cover, and life assurance.
• Enhanced parental leave.
• 1 month paid sabbatical after 4 years at Cleo.
• Regular socials and activities, online and in‑person.
• We’ll pay for your OpenAI subscription.
• Online mental health support via Spill.
• Workplace Nursery Scheme.
• And many more!

Welcoming Everyone

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio‑economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.

Compensation Range

United Kingdom: £55,000 – £70,000 Final compensation will be determined based on qualifications, skills, and previous experience.