Senior Product Performance Associate

About Cleo

At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper‑intelligent financial advisor in their pocket. That's the future we're creating.

About the Company

Cleo is a rare success story: a profitable, fast‑growing unicorn with over $200 million in ARR, growing over 2× year‑over‑year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference.

About the Role

We’re looking for a Commercial Associate to own the ideation and modelling of new global product ideas. This role reports to our Director of Commercial and will be the seventh person in the commercial function at Cleo, taking ideas from initial thought to delivery at scale.

Key Responsibilities

• Commercial Strategy – help set the commercial direction of the business, prioritise new initiatives and special projects.
• Product improvement – work hand in hand with product teams to improve our product development process.
• Partnerships – assist in negotiation processes and provide insights to improve products and facilitate global growth.
• Complex modelling – construct, scale, maintain, and effectively communicate intricate models that guide expansion efforts and enable data‑driven choices.
• Best practice – develop and promote best analytical practice within Cleo.

What we’re looking for

• Minimum 2‑4 years’ experience in a top‑tier consultancy, investment bank, or venture fund.
• Independent initiative – ability and enthusiasm for autonomously conceiving and executing projects.
• Financial modelling expertise – proficiency in designing and managing complex financial models.
• Problem‑solving acumen – aptitude for solving intricate, open‑ended challenges with innovative solutions.
• Quick learner – capacity to rapidly grasp novel concepts and approach problems with a results‑driven mindset, even in unfamiliar domains.
• Collaborative mindset – ability to collaborate effectively with diverse stakeholders, leveraging their varied experiences and competencies.
• Technical proficiency – ideally, strong familiarity with SQL and/or experience with Python.
• Interest in AI – familiarity with LLMs and generative AI.

What you’ll get for all your hard work

• A competitive compensation package (base + equity) with reviews every 6 months.
• Work at one of the fastest‑growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.
• A clear progression plan – we want you to keep growing. That means trying new things, leading others, challenging the status‑quo and owning your impact.
• Flexibility – we treat you as humans first, employees second. Flexibility includes autonomy over your day.
• Hybrid‑first – you’ll be in our London office 1‑3 times a week.

Other benefits

• 25 days annual leave a year + public holidays plus an additional day for every year you spend at Cleo.
• 6 % employer‑matched pension in the UK.
• Company‑wide performance reviews every 6 months.
• Generous pay increases for high‑performers and high‑growth team members.
• Equity top‑ups for team members getting promoted.
• Private medical insurance via Vitality, dental cover, and life assurance.
• Enhanced parental leave.
• 1 month paid sabbatical after 4 years at Cleo.
• Regular socials and activities, online and in‑person.
• We’ll pay for your OpenAI subscription.
• Online mental health support via Spill.
• And many more.

Welcoming Everyone

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neuro‑divergent people, parents, carers, and people from lower socio‑economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.