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- Tasks: Lead Product Analytics for Chat, driving data-driven decisions and team performance.
- Company: Join Cleo, a fast-growing fintech unicorn transforming financial health for everyone.
- Benefits: Enjoy competitive pay, flexible work options, generous leave, and regular socials.
- Why this job: Be part of a mission-driven team making a real impact in users' financial lives.
- Qualifications: 7+ years in analytics, leadership experience, and a knack for data storytelling.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 100000 - 120000 £ per year.
At Cleo, we are embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. Cleo is a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This role is AX5 level (Senior Manager) in our progression framework.
You will lead the Product Analytics function in the Chat pillar. As part of the pillar leadership team in Chat, you will play a strategic decision-making role, working closely with the executive team to shape the product roadmap for how we use conversational AI to engage our users and help them meet their financial goals. You will line manage 5 (senior and lead level) Product Analysts while remaining hands-on, delivering high-impact analytics covering your pillar and cross-squad opportunities.
Responsibilities:
- Work with Chat pillar leadership to build a discovery roadmap and ensure data-driven decisions to improve chat interactions.
- Set best practices and support the team in OKR planning, linking Chat improvements to increased user engagement and retention.
- People-manage those in the team, promoting their performance and development.
- Oversee the workload and strategy of the analysts in your area.
- Proactively deliver high-impact analysis that directs pillar-wide product roadmapping.
- Deep dive into key metrics to understand trends and root causes.
- Build and improve analytical capabilities to enable short and long-term success.
- Coordinate discovery roadmaps and regular insights sessions.
About You:
- 7+ years experience in a data/analytics field.
- Experience leading a high-performing team of at least 5 analysts.
- Skilled at influencing decisions through data storytelling.
- Experience conducting large scale A/B experiments and interpreting results.
- Strong track record in using analytics to help teams succeed.
- Worked end-to-end across the data pipeline and understand best-practices.
- Experience integrating research with analytics work.
What do you get for all your hard work?
- A competitive compensation package (£113K-£142K per annum).
- A clear progression plan.
- Flexibility in work location.
- Generous pay increases for high-performing team members.
- 25 days annual leave a year + public holidays.
- 6% employer-matched pension in the UK.
- Private Medical Insurance via Vitality, dental cover, and life assurance.
- Enhanced parental leave.
- 1 month paid sabbatical after 4 years at Cleo.
- Regular socials and activities.
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
Product Analytics Manager employer: cleo
Contact Detail:
cleo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Analytics Manager
✨Tip Number 1
Familiarise yourself with Cleo's mission and values. Understanding their goal of transforming financial relationships will help you align your answers during interviews and demonstrate your passion for their vision.
✨Tip Number 2
Showcase your experience in leading analytics teams by preparing specific examples of how you've driven product engagement through data insights. Be ready to discuss the impact of your leadership on team performance and project outcomes.
✨Tip Number 3
Brush up on your knowledge of A/B testing and statistical analysis. Being able to articulate your experience with experimentation and how it has influenced product decisions will set you apart from other candidates.
✨Tip Number 4
Network with current or former Cleo employees on platforms like LinkedIn. Gaining insights into the company culture and expectations can provide you with valuable information to tailor your approach during the application process.
We think you need these skills to ace Product Analytics Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in analytics, leadership, and product engagement. Use specific examples that demonstrate your ability to drive results through data-driven insights.
Craft a Compelling Cover Letter: In your cover letter, express your passion for transforming financial services and how your background aligns with Cleo's mission. Mention your experience with A/B testing and data storytelling to showcase your fit for the role.
Showcase Your Analytical Skills: Provide concrete examples of past projects where you used analytics to influence product decisions. Highlight any experience with machine learning or conversational AI, even if it's not a requirement.
Prepare for Potential Questions: Anticipate questions related to your leadership style, experience with cross-functional teams, and how you've previously driven user engagement through analytics. Be ready to discuss specific metrics and outcomes from your past work.
How to prepare for a job interview at cleo
✨Showcase Your Analytical Skills
As a Product Analytics Manager, you'll need to demonstrate your extensive analytics experience. Be prepared to discuss specific examples of how you've improved user engagement through data-driven insights and experimentation, linking those improvements to commercial results.
✨Emphasise Leadership Experience
Highlight your experience in leading high-performing teams. Discuss how you've managed analysts, promoted their development, and set high standards for technical skills and strategic influence. This will show that you're not just a manager but also a mentor.
✨Prepare for Data Storytelling
Since influencing decisions through data storytelling is crucial, practice articulating complex data insights in a clear and compelling way. Think about how you can convey the importance of metrics and trends to non-technical stakeholders.
✨Understand Cross-Functional Collaboration
Be ready to discuss your experience working with cross-functional teams, especially in integrating research with analytics. Share examples of how you've collaborated with product, marketing, and engineering teams to drive success and improve product outcomes.
