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For Companies At a Glance
- Tasks: Join our platform team to enhance reliability and performance of cutting-edge tech.
- Company: Cleo, a fast-growing tech startup backed by top VC firms.
- Benefits: Competitive salary, equity, flexible work, and generous leave policies.
- Why this job: Make a real impact in a dynamic environment while growing your skills.
- Qualifications: 4+ years in SRE or DevOps with expertise in high-traffic services.
- Other info: Inclusive culture encouraging diverse applicants and offering excellent career progression.
The predicted salary is between 36000 - 60000 £ per year.
Overview
About Cleo – At Cleo, we\’re not just building another fintech app. We\’re embarking on a mission to fundamentally change humanity\’s relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That\’s the future we\’re creating.
The Company Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn\’t just a job; it\’s a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, this might be your perfect fit. Follow us on LinkedIn to keep up to date with new product features and insights from the team.
The Role Platform Engineer (SRE) (Alternative titles: Platform Reliability Engineer, Site Reliability Engineer, Platform Engineer, Software Engineer (Platform))
As a Site Reliability/Platform Engineer, you will be an integral part of our platform team, responsible for the infrastructure and tooling that empowers our product teams to deliver Cleo. Your focus will be on ensuring reliability, scalability, and performance. You will proactively identify areas for improvement, possess a deep understanding of user-centric measurement and optimization, and collaborate closely with other product teams on their releases to offer your support.
What You Will Be Doing
- Platform Tooling & Best Practices: Build and iterate on tooling and best practices, including SLIs/SLOs, to gain a deep understanding of Cleo\’s performance and enable product squads to develop effectively.
- Coaching our engineering squads on effective implementation of monitoring and alerting
- Incident Learning & Resilience: Drive a culture of post-incident learning and proactive resilience testing.
- Scaling & Optimization: Identify and test for potential scaling challenges across codebase, compute, and data infrastructure.
- Develop and implement best practices and tools for scaling the Cleo Ruby monolith, including new patterns for the wider engineering team to adopt.
- Deeply understand and optimize platform costs.
- Infrastructure as Code (IaaC): Develop our IaaC (Terraform) to ensure modularity and ease of use.
- Engineering Team Support: Partner with and support the wider engineering team on best practices and troubleshooting their use of platform tools.
- Deployment Pipeline Management: Manage and optimize deployment pipelines in CircleCI.
- Manage the infrastructure: Cleo runs on RDS (Postgres), Redis, AWS/EKS
What Skills Do You Need
- 4+ years in SRE, DevOps, or platform-engineering roles, specifically with high-traffic services.
- Deep, hands-on expertise with Amazon EKS/Kubernetes, RDS/Postgres and Redis
- Proven track record in setting SLIs/SLOs and conducting error-budget reviews.
- Experience instrumenting with Prometheus, Grafana, Coralogix, Sentry and OpenTelemetry.
- Knowledge of Python or additional programming languages
- Strong leadership in incident command and post-mortems
- Passion for continuous improvement and challenging the status quo to identify areas for enhancement.
What do you get for all your hard work?
- A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/
- Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
- A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
- Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
- Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
Other Benefits
- Company-wide performance reviews every 6 months
- Generous pay increases for high-performing team members
- Equity top-ups for team members getting promoted
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
- 6% employer-matched pension in the UK
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Enhanced parental leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- We\\\’ll pay for your OpenAI subscription
- Online mental health support via Spill
- Workplace Nursery Scheme
- And many more!
Welcoming Everyone
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.
Download the Test Flight
App access for people in the UK & Europe: If you are an iOS user, please use this link to sign up to our TestFlight version of the app, so you can have a play around with the functionality and features: https://testflight.apple.com/join/fDG9hWng
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Cleo AI. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Cleo AI may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Cleo AI\’s Candidate Privacy Notice
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Platform Engineer (SRE) employer: cleo
Contact Detail:
cleo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Engineer (SRE)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already at Cleo. A friendly chat can open doors and give you insider info that could make your application stand out.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or GitHub with projects related to SRE or platform engineering, share it. It’s a great way to demonstrate your expertise beyond just words.
✨Tip Number 3
Prepare for the interview by brushing up on common SRE scenarios. Think about how you’d handle incidents or improve system reliability. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll get access to all the cool features we offer for job seekers.
We think you need these skills to ace Platform Engineer (SRE)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Platform Engineer (SRE) role. Highlight your experience with SRE, DevOps, and any relevant tools like Kubernetes and Terraform. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your love for continuous improvement and challenging the status quo – we value that!
Showcase Your Projects: If you've worked on any projects that demonstrate your expertise in scaling, monitoring, or incident management, make sure to include them. We love seeing real-world applications of your skills, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for the best experience. It helps us keep track of your application and ensures you get all the updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at cleo
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, like Amazon EKS, RDS/Postgres, and Redis. Brush up on your knowledge of Ruby on Rails too, as it’s crucial for the role. Being able to discuss your hands-on experience with these tools will show that you’re ready to hit the ground running.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've tackled scaling challenges or improved system reliability in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your thought process and the impact of your contributions effectively.
✨Show Your Passion for Continuous Improvement
Cleo values a culture of learning and resilience. Be ready to discuss how you’ve driven post-incident learning or implemented best practices in your past work. Highlight any initiatives you’ve taken to challenge the status quo and improve processes, as this aligns perfectly with their ethos.
✨Ask Insightful Questions
Prepare thoughtful questions about Cleo’s platform, team dynamics, or future projects. This not only shows your genuine interest in the role but also gives you a chance to assess if the company is the right fit for you. Questions about their approach to incident management or tooling best practices can spark engaging conversations.
