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- Tasks: Manage the entire employee lifecycle and improve processes for a global team.
- Company: Join Cleo, a fast-growing fintech unicorn transforming financial relationships worldwide.
- Benefits: Enjoy competitive pay, flexible work options, and generous annual leave.
- Why this job: Be part of a mission-driven team making a real difference in financial health.
- Qualifications: 2-3+ years in People Operations with experience in payroll and HR tech.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 53000 - 68000 ÂŁ per year.
About Cleo At Cleo, we\âre not just building another fintech app. We\âre on a mission to fundamentally change humanity\âs relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyperâintelligent financial advisor in their pocket. That\âs the future we\âre creating.
About the Company Cleo is a rare success story: a profitable, fastâgrowing unicorn with over $200 million in ARR and more than 2x yearâoverâyear growth. We have an exceptionally high bar for talent and seek individuals who are topâofâtheirâfield and embody our culture of collaboration and positive impact. If you\âre driven by complex challenges, want to shape something truly transformative, and aim to share in Cleo\âs success as we scale, this might be your perfect fit.
About the Role We\âre looking for a People Operations Specialist to help build and support a worldâclass employee experience as we scale. In this role, you\âll manage the full employee lifecycle, drive process improvements, and ensure our people systems and workflows run smoothly across our global team.
Key Responsibilities Own the preparation and submission of accurate payroll data for the UK, US, EU, and our global EOR populations, collaborating closely with Finance to ensure each cycle runs smoothly.
Review, identify, and implement automation opportunities across our processes to reduce manual work and improve efficiency.
Manage and maintain dayâtoâday People Ops workflows, ensuring data accuracy, compliance, and smooth operations across the employee and contractor lifecycle.
Support the wider People Ops team on operational and strategic projects, including process optimisation, tooling implementation, and documentation improvements.
Jump in wherever needed, providing adâhoc support across the People Ops team during peak periods or for special initiatives.
Be a systems superâuser, helping optimise our HRIS and People tools (we use Hibob & Rev People), ensuring clean, reliable People data and smooth integrations.
Champion People compliance, maintaining documentation, contracts, rightâtoâwork records, and supporting People Partners on sensitive or complex cases.
Identify opportunities to strengthen People workflows, proposing improvements that enable seamless scaling and a consistent global employee experience.
What We\âre Looking For 2â3+ years of experience in People Operations with demonstrable impact across processes and people systems.
Handsâon experience with payroll, ideally across multiple geographies (UK/US/EU) and supporting contractor pay.
Comfortable working with EOR providers and navigating multiâcountry People setups.
Systems and workflow enthusiast with a track record of driving automation and improving manual processes (Hibob experience is a plus).
Experience in a highâgrowth, fastâpaced environment, ideally within tech or scaling industry.
Strong Excel/Google Sheets skills, including formulas and processâoriented problem solving.
Highly detailâoriented, reliable, and committed to accuracy, especially when handling sensitive and confidential information.
Collaborative, adaptable, and eager to support wherever needed across the broader People and Operations functions.
Benefits Competitive compensation package (base + equity) with biâannual reviews, aligned to quarterly OKR planning cycles.
Work at one of the fastestâgrowing tech startups, backed by top VC firms (Balderton & EQT Ventures).
Clear progression plan with opportunities to grow and lead.
Flexibility: globally distributed team with hybrid options and travel coverage.
Workâwhereâyouâworkâbest: in London hybrid or remote with occasional onsite visits.
Other Benefits Companyâwide performance reviews every 6 months.
Generous pay increases for highâperforming team members.
Equity topâups for team members getting promoted.
25 days annual leave a year + public holidays + an additional day for every year you spend at Cleo (up to 30 days).
6% employerâmatched pension in the UK.
Private medical insurance via Vitality, dental cover, and life assurance.
Enhanced parental leave.
1 month paid sabbatical after 4 years at Cleo.
Regular socials and activities, online and inâperson.
We\âll pay for your OpenAI subscription.
Online mental health support via Spill.
Workplace nursery scheme.
Welcoming Everyone We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socioâeconomic backgrounds. If there\âs anything we can do to accommodate your specific situation, please let us know.
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People Operations Specialist employer: cleo
Contact Detail:
cleo Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land People Operations Specialist
â¨Tip Number 1
Familiarise yourself with Cleo's mission and values. Understanding their goal of transforming financial relationships will help you align your answers during interviews and demonstrate your passion for their cause.
â¨Tip Number 2
Network with current or former employees on LinkedIn. Engaging with them can provide insights into the company culture and the specific challenges they face in People Operations, which can be invaluable during your application process.
â¨Tip Number 3
Showcase your experience with HR tech, especially Hibob and Rev People. If you have any specific examples of how you've improved processes using these tools, be ready to discuss them in detail.
â¨Tip Number 4
Prepare to discuss your experience in high-growth environments. Be ready to share specific instances where you've successfully managed change or scaled processes, as this aligns closely with what Cleo is looking for.
We think you need these skills to ace People Operations Specialist
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in People Operations, especially any roles where you've managed payroll or worked with HR tech. Use specific examples to demonstrate your impact on processes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Cleo's mission and how your skills align with the role. Mention your experience in high-growth environments and your ability to improve processes, as these are key aspects of the job.
Showcase Your Technical Skills: Since the role requires familiarity with HRIS and tools like Hibob and Rev People, be sure to mention any relevant technical skills you possess. Highlight your proficiency in Excel/Google Sheets, especially any shortcuts or formulas that demonstrate your attention to detail.
Demonstrate Cultural Fit: Cleo values collaboration and positive impact. In your application, share examples of how you've contributed to team success and fostered a collaborative environment in previous roles. This will show that you embody their culture.
How to prepare for a job interview at cleo
â¨Showcase Your People Operations Experience
Make sure to highlight your 2-3+ years of experience in People Operations. Be ready to discuss specific examples of how you've improved processes or managed payroll, as this will demonstrate your capability to handle the responsibilities of the role.
â¨Familiarise Yourself with HR Tech
Since Cleo uses Hibob and Rev People, itâs a good idea to brush up on these systems if you have experience with them. If not, be prepared to discuss your familiarity with other HRIS platforms and your ability to quickly learn new technologies.
â¨Emphasise Process Improvement Skills
Cleo is looking for someone who can scope out opportunities for process improvement. Prepare to share examples of how you've automated workflows or enhanced efficiency in previous roles, as this aligns with their focus on scaling operations.
â¨Demonstrate Cultural Fit
Cleo values collaboration and positive impact. During the interview, express your passion for making a difference and how you embody these values in your work. Share experiences that reflect your ability to work well in a team and contribute to a supportive workplace culture.
