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- Tasks: Manage the full employee lifecycle and improve HR processes.
- Company: Join Cleo, a fast-growing fintech unicorn transforming money management for everyone.
- Benefits: Enjoy a competitive salary, employer-matched pension, private medical insurance, and 25 days annual leave.
- Why this job: Be part of a mission-driven team making a real impact in the fintech space.
- Qualifications: 2-3+ years in People Operations; experience with payroll and HRIS preferred.
- Other info: Diverse applicants encouraged; flexible working arrangements available.
The predicted salary is between 42000 - 54000 £ per year.
People Operations Specialist (3-month FTC)
London, UK
About Cleo
At Cleo, we\’re not just building another fintech app. We\’re embarking on a mission to fundamentally change humanity\’s relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That\’s the future we\’re creating.
Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn\’t just a job; it\’s a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.
We’re looking for a People Operations Specialist for a 3-month fixed-term contract to help us build and support a world-class employee experience as we scale. In this role, you’ll play a key part in managing the full employee lifecycle, driving process improvements, and ensuring our people systems and workflows run smoothly across our global team.
What you’ll be doing:
- Manage the entire employee lifecycle end-to-end.
- Help manage our hiring and payroll processes, building relationships with payroll, EOR, and PEO providers to support our global infrastructure.
- Support the wider People Operations team on projects like onboarding, People Dashboards, tooling implementation, and more, contributing to the success of People Operations initiatives.
- Ensure our HR systems are well-integrated, fit for purpose, and our People Data is accurate and up-to-date.
- Manage employee documentation and support People Partners to ensure compliance.
- Identify opportunities for process improvements to facilitate scaling and deliver a consistent employee experience.
About you
- 2-3+ years of experience in People Operations, with demonstrated impact on People Processes.
- Experience managing payroll is desirable.
- Proficiency with HRIS and People Systems (e.g., Hibob & Rev People).
- Experience working across multiple geographies, with familiarity with PEO & EOR arrangements preferred.
- Strong skills in automating manual workflows and improving processes.
- Experience in high-growth, fast-paced environments, preferably in tech.
- Understanding of working with subsidiaries, especially in Poland, is a plus.
- Excellent Excel/Google Sheets skills, with attention to detail.
- Trustworthy, discreet, and capable of handling sensitive data.
What do you get for all your hard work?
- A competitive salary : £53,000 – £68,000 pro-rata, depending on experience. View our progression framework here .
- Work at a fast-growing, backed startup with top VC support (Balderton & EQT Ventures).
- Benefits include:
- Employer-matched pension up to 6%
- Private Medical Insurance with Vitality & dental cover with Bupa
- 25 days annual leave (pro-rata)
- Access to online courses, including coding and SQL, with paid OpenAI subscriptions
- Enhanced leave options for sickness, compassionate reasons, pregnancy loss, etc.
We encourage applications from diverse backgrounds, including people of colour, LGBTQ+ community, people with disabilities, neurodivergent individuals, parents, carers, and those from lower socio-economic backgrounds. Please inform us of any accommodations needed.
UK App access: The Cleo app is temporarily unavailable for download in the UK, but existing users retain access. This shift aligns with our focus on delivering value where it\’s most needed, primarily in the US, with plans to support UK users in the future.
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People Operations Specialist (3-month FTC) New London, UK employer: cleo
Contact Detail:
cleo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Specialist (3-month FTC) New London, UK
✨Tip Number 1
Familiarise yourself with Cleo's mission and values. Understanding their goal of transforming the relationship with money will help you align your answers during interviews and demonstrate your passion for their vision.
✨Tip Number 2
Highlight your experience in managing payroll and HRIS systems, especially if you've worked with tools like Hibob or Rev People. Be ready to discuss specific examples of how you've improved processes in previous roles.
✨Tip Number 3
Showcase your adaptability and experience in fast-paced environments. Prepare to share stories that illustrate how you've successfully navigated challenges in high-growth settings, as this is crucial for Cleo's dynamic culture.
✨Tip Number 4
Network with current or former employees of Cleo on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace People Operations Specialist (3-month FTC) New London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in People Operations, especially any roles where you've managed payroll or worked with HRIS systems. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Cleo's mission and how your skills align with their needs. Mention specific experiences that showcase your ability to improve processes and manage the employee lifecycle effectively.
Showcase Relevant Skills: Emphasise your proficiency with tools like Excel and any HRIS systems you’ve used. Highlight your experience in high-growth environments and your ability to handle sensitive data discreetly.
Be Authentic: Cleo values collaboration and positive impact. In your application, let your personality shine through. Share why you're excited about the opportunity and how you can contribute to their culture.
How to prepare for a job interview at cleo
✨Understand the Company Culture
Before your interview, take some time to research Cleo's mission and values. Understanding their focus on collaboration and positive impact will help you align your answers with what they are looking for in a candidate.
✨Showcase Your People Operations Experience
Be prepared to discuss your previous experience in People Operations, particularly any specific achievements or improvements you've made in processes. Highlight your familiarity with HRIS and payroll management, as these are key aspects of the role.
✨Demonstrate Problem-Solving Skills
Cleo is looking for someone who can identify opportunities for process improvements. Think of examples from your past where you've successfully automated workflows or improved systems, and be ready to share these during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and how success is measured in the People Operations department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
