At a Glance
- Tasks: Conduct market research to uncover insights that shape product and commercial strategy.
- Company: Cleo empowers individuals to achieve financial well-being through innovative AI solutions.
- Benefits: Enjoy flexible work, competitive pay, generous leave, and a supportive culture.
- Other info: Hybrid-first workplace with regular socials and a commitment to diversity and inclusion.
- Why this job: Join a dynamic team making a real impact in financial health with exciting growth opportunities.
- Qualifications: Experience in quantitative market research methods and ability to influence stakeholders.
The predicted salary is between 28800 - 42000 £ per year.
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.
About Cleo: Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We’re hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.
We’re looking for a skilled and curious Market Researcher to join our growing insights function and help shape product and commercial strategy through high-quality, quantitative market research. This role is ideal for someone who thrives at the intersection of data, behaviour, and business impact, and is comfortable working across teams to uncover what drives users and markets.
What You’ll Be Doing:
- Design and execute market research projects using advanced quantitative techniques such as conjoint analysis, experimental design, and segmentation to uncover actionable insights on product preferences, user needs, and market opportunities.
- Conduct market sizing, pricing research, and new market opportunity assessments to support expansion strategy and go-to-market planning.
- Work cross-functionally with product, design, growth, and marketing teams to frame learning objectives, develop survey instruments, and deliver insights that drive roadmap, positioning, and commercial decisions.
- Contribute to pricing strategy through user value perception studies, elasticity testing, and packaging experiments.
- Present findings to stakeholders in a clear, structured, and influential way, translating complexity into clarity and action.
What are we looking for?
- Demonstrated experience with quantitative market research methods such as choice-based conjoint, max diff, cluster/segmentation analysis, and experimental design.
- Ability to frame business problems and translate them into clear research hypotheses.
- Comfort designing and interpreting survey-based studies with advanced logic, sampling, and statistical reliability.
- Ability to work independently or collaboratively, from framing the question to delivering the insight.
- Experience influencing senior stakeholders with evidence-based recommendations.
- If you have led high-level analyses that synthesise primary and secondary data (e.g., internal product data, third-party benchmarks, analyst reports) to uncover macro trends, competitive dynamics, and evolving consumer behaviours — that would be an awesome bonus!
What do you get for all your hard work?
- An above-market compensation package (Base + Equity).
- A clear progression plan.
- Flexibility: We treat you as humans first, employees second.
- Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work.
- Other benefits: Generous pay increases for high performers and high-growth team members, equity top-ups for team members getting promoted, 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo), 6% employer-matched pension in the UK, private medical insurance via Vitality, dental cover, and life assurance, enhanced parental leave, 1 month paid sabbatical after 4 years at Cleo, regular socials and activities, online mental health support via Spill, and many more!
We are committed to making Cleo a more diverse and inclusive workplace. We provide every employee with training, support, and development throughout their Cleo career, alongside training specific to inclusivity.
Seniority level: Entry level
Employment type: Full-time
Job function: Marketing and Sales
Market Researcher in London employer: cleo
Cleo is an exceptional employer that prioritises the well-being and growth of its employees, offering a competitive compensation package alongside a clear progression plan. With a flexible, hybrid-first work culture based in London, Cleo empowers its team to balance personal commitments while delivering impactful work in the financial technology sector. The company is dedicated to diversity and inclusion, providing continuous training and support to ensure every voice is heard and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Market Researcher in London
✨Tip Number 1
Familiarise yourself with the latest quantitative market research techniques mentioned in the job description, such as conjoint analysis and segmentation. This will not only help you understand the role better but also allow you to speak confidently about these methods during your interview.
✨Tip Number 2
Engage with Cleo's content on LinkedIn and other platforms. By following them, you can gain insights into their products and company culture, which will enable you to tailor your discussions and show genuine interest during the interview process.
✨Tip Number 3
Prepare to discuss how you've previously influenced stakeholders with data-driven recommendations. Think of specific examples where your insights led to actionable changes, as this aligns perfectly with what Cleo is looking for in a candidate.
✨Tip Number 4
Network with current or former employees of Cleo if possible. They can provide valuable insights into the interview process and company culture, helping you to better prepare and stand out as a candidate.
We think you need these skills to ace Market Researcher in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in quantitative market research methods. Use specific examples that demonstrate your skills in areas like conjoint analysis and segmentation.
Craft a Compelling Cover Letter:In your cover letter, express your passion for market research and how it aligns with Cleo's mission. Mention any experience you have working cross-functionally and how you've influenced stakeholders with data-driven insights.
Showcase Your Analytical Skills:Provide concrete examples of past projects where you designed and executed market research. Highlight your ability to frame business problems and translate them into actionable insights.
Emphasise Inclusivity:Since Cleo values diversity, mention any experiences or perspectives you bring that contribute to an inclusive workplace. This could include your background, unique insights, or commitment to supporting underrepresented communities.
How to prepare for a job interview at cleo
✨Know Your Quantitative Methods
Make sure you brush up on your knowledge of quantitative market research methods like conjoint analysis and segmentation. Be ready to discuss how you've applied these techniques in past projects, as this will show your expertise and relevance to the role.
✨Understand Cleo's Mission
Familiarise yourself with Cleo's mission to empower financial well-being. During the interview, express how your skills as a Market Researcher can contribute to this goal, demonstrating that you're not just looking for a job, but are genuinely interested in their vision.
✨Prepare to Present Insights
Since presenting findings is a key part of the role, practice summarising complex data into clear, actionable insights. You might even want to prepare a mock presentation based on hypothetical research findings to showcase your ability to communicate effectively.
✨Showcase Collaboration Skills
Cleo values cross-functional teamwork, so be prepared to share examples of how you've successfully collaborated with different teams in the past. Highlight your ability to frame business problems and work with others to develop effective research strategies.
