QA Manager in London

At Cleo, we are on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That is the future we are creating.

About the Company: Cleo is a profitable, fast-growing unicorn with over $200 million in annual recurring revenue and a year-over-year growth exceeding 2×. We seek talent at the very top of their field, who embody our culture of collaboration and positive impact.

Responsibilities:

• Develop processes and best-practice documentation for quality assurance in product engineering, keeping our learning-at-speed core value front of mind.
• Work closely with cross-functional squads to embed rigorous testing processes into their existing agile workflows.
• Partner with engineering leadership to identify the metrics and data that should be measured and tracked to enable continuous improvement of the Cleo app's quality.
• Validate and log detailed bug reports from user-reported defects, prioritising and assigning bugs to squad owners.
• Perform regular regression testing on the Cleo react-native application, prioritising and assigning bugs found.
• Collaborate with engineers to develop an automated end-to-end testing solution for the Cleo app, enabling testing of our core user journeys in the continuous-integration pipeline.

Qualifications:

• 5+ years creating from scratch and managing a QA function.
• Excellent verbal and written communication skills.
• Extensive experience working in cross-functional agile squads.
• Experience testing a react-native mobile application.
• Experience developing automated end-to-end test suites in a modern mobile or web application.
• Experience utilising data and analytics to track the impact of quality on business-level metrics and KPIs.
• Familiarity with continuous-integration/continuous-deployment, especially CircleCI.

Nice to Have:

• Previous QA role at a fintech company.
• Experience with or knowledge of AI-based testing tools such as Testim.

What You Get:

• A competitive compensation package (base + equity) with bi-annual reviews aligned to our quarterly OKR planning cycles.
• Work at one of the fastest-growing tech startups, backed by top VC firms such as Balderton and EQT Ventures.
• A clear progression plan that supports you in trying new things, leading others, challenging the status quo, and owning your impact.
• Flexibility – we work with everyone to ensure they have the balance they need to do their best work.
• Convenient hybrid options for London residents, and travel support for non-London hires who join us a few times per year.
• Company-wide performance reviews every six months.
• Generous pay increases for high-performing team members.
• Equity top-ups for team members getting promoted.
• 25 days annual leave a year plus public holidays, plus an additional day per year spent at Cleo (up to 30 days).
• 6% employer-matched pension in the UK.
• Private medical insurance via Vitality, dental cover, and life assurance.
• Enhanced parental leave.
• One month paid sabbatical after four years at Cleo.
• Regular socials and activities, online and in-person.
• We'll pay for your OpenAI subscription.
• Online mental health support via Spill.
• Workplace nursery scheme.
• And many more!

Diversity & Inclusion: We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there is anything we can do to accommodate your specific situation, please let us know.

UK App Note: The Cleo app is no longer downloadable in the UK (but only until next year). Existing users will still have access, but some features won’t be available for a little while.