At a Glance
- Tasks: Lead product strategy for AI chat experiences and collaborate with a dynamic team.
- Company: Join Cleo, a fast-growing fintech unicorn transforming financial relationships.
- Benefits: Competitive pay, equity options, flexible work, and generous leave policies.
- Why this job: Shape innovative AI products that improve users' financial lives and drive real impact.
- Qualifications: Extensive product management experience with LLMs and a collaborative leadership style.
- Other info: Inclusive culture welcoming diverse backgrounds and offering excellent career growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
About Cleo
At Cleo, we are not just building another fintech app. We are embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That is the future we are creating. Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
About The Role
We are hiring for an AI focused Product Manager to join our Chat pillar in working with some new products we are launching. You will be involved with building the evaluation systems behind our LLM Chatbots.
Key Responsibilities
- Leading the product strategy for Cleo’s Chat experiences
- Collaborating closely with ML engineers, data scientists and analysts to launch key new products with a global focus
- Defining and track success metrics related to customer engagement, retention, and financial well-being
- Prioritising high-impact opportunities and ruthlessly focus your squad on what matters most
- Translating complex data capabilities (e.g. LLMs and ML models) into intuitive user experiences
- Ensuring your squad is aligned and involved in product direction and key decisions
- Continuously iterating on the product based on user insights, data, and testing outcomes
What We’re Looking For
- Extensive product management experience, building products that utilise LLMs and Applied AI
- Experience working with Evals
- Hands on experience with building and launching products from scratch
- Experience working with products that are built to change behaviours in users
- Strong prioritisation skills with the ability to focus your team on impactful work
- Collaborative and inclusive leadership style with a track record of empowering cross-functional teams
- Ability to clearly communicate product decisions and trade-offs to stakeholders
- Creativity in approaching product challenges and rethinking how people manage their finances
- High energy and ownership mindset with a focus on driving measurable outcomes
- Passion for building tools that improve users’ financial lives through engaging, meaningful conversations
What do you get for all your hard work?
- A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles.
- Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
- A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
- Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
- Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
Other Benefits
- Company-wide performance reviews every 6 months
- Generous pay increases for high-performing team members
- Equity top-ups for team members getting promoted
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
- 6% employer-matched pension in the UK
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Enhanced parental leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- We'll pay for your OpenAI subscription
- Online mental health support via Spill
- Workplace Nursery Scheme
- And many more!
Welcoming Everyone
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.
Lead Product Manager - AI Evaluations in London employer: cleo
Contact Detail:
cleo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Manager - AI Evaluations in London
✨Tip Number 1
Network like a pro! Reach out to current or former Cleo employees on LinkedIn. Ask them about their experiences and any tips they might have for your application process. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by diving deep into Cleo's mission and products. Understand how AI is shaping their offerings and be ready to discuss how your experience aligns with their goals. Show them you're not just another candidate!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of your past successes in product management, especially those involving AI and user engagement. Make it relatable and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Cleo team. Let’s make it happen!
We think you need these skills to ace Lead Product Manager - AI Evaluations in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about transforming financial lives with AI. Share why this mission resonates with you and how you can contribute.
Tailor Your Experience: Make sure to highlight your relevant experience in product management, especially with LLMs and AI. We love seeing specific examples of how you've tackled challenges and driven results in previous roles. Be clear and concise!
Be Authentic: We value authenticity at StudySmarter, so don’t be afraid to let your personality come through in your writing. Share your unique perspective and how it aligns with our collaborative culture. We’re looking for genuine connections!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at cleo
✨Know Your AI Inside Out
As a Lead Product Manager focusing on AI evaluations, it's crucial to have a solid grasp of LLMs and applied AI. Brush up on the latest trends and technologies in AI, and be ready to discuss how you've successfully integrated these into product strategies in the past.
✨Showcase Your Collaborative Spirit
Cleo values collaboration, so be prepared to share examples of how you've worked with cross-functional teams. Highlight your leadership style and how you empower others to contribute to product direction and decision-making.
✨Metrics Matter
Understanding success metrics is key for this role. Be ready to discuss how you've defined and tracked metrics related to customer engagement and retention in previous projects. This will show that you can focus your squad on what truly matters.
✨Bring Your Creativity
Cleo is looking for someone who can think outside the box. Prepare to discuss innovative solutions you've implemented in past roles, especially those that changed user behaviours. This will demonstrate your ability to rethink financial management tools and create engaging user experiences.