Global Mobility Specialist in London

About Cleo: At Cleo, we are embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That is the future we are creating.

About the Company: Cleo is a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This is a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We seek individuals who are at the top of their field and embody our culture of collaboration and positive impact.

Role and team: The People team at Cleo is a performance function. We build the systems, leadership capability, and talent standards that allow the business to scale sustainably and win in highly competitive markets. As we continue to scale globally, international mobility and hiring are becoming a critical enabler of our growth. We are looking for a Global Mobility Specialist to own and evolve our mobility strategy, ensuring we can hire and move talent across borders smoothly, compliantly, and with a great employee experience. This role will be based in the UK and will support international mobility across the UK, US, and EU.

Responsibilities:

• Own and run Cleo’s global mobility and immigration function end-to-end, enabling us to hire and move talent across borders smoothly, compliantly, and with a high-quality employee experience.
• Personally manage visa and immigration processes across key regions (primarily UK, US, and EU), acting as the in-house subject matter expert and primary point of contact for all immigration matters.
• Advise Talent and hiring managers on the most effective international hiring routes, assessing visa feasibility, timelines, costs, and risks before offers are made.
• Design, implement, and continuously evolve global mobility and immigration policies covering international hiring, relocations, cross-border remote work, and long-term mobility frameworks.
• Own sponsorship and immigration compliance responsibilities, including licence management, reporting duties, right-to-work frameworks, audit readiness, and record-keeping.
• Provide clear, empathetic guidance to candidates and employees throughout the visa lifecycle, from initial application through renewals, extensions, and settlement pathways where relevant.
• Partner closely with Legal, Finance, and People Partners to manage the tax, payroll, and employment implications of cross-border working and relocations.
• Build and maintain scalable mobility operations, documentation, trackers, SLAs, knowledge bases, and reporting, creating structure that supports rapid international growth.
• Monitor immigration law and policy changes across relevant jurisdictions and proactively update internal guidance, processes, and leadership on risks or opportunities.
• Use data to track visa timelines, approval rates, costs, and renewal cycles, identifying risks early and improving workforce planning and hiring agility.
• Support expansion into new countries by assessing immigration feasibility and helping design compliant and sustainable hiring approaches.
• Educate and up-skill internal stakeholders (Talent, hiring managers, People team) on immigration processes, realistic timelines, and compliance responsibilities.

Qualifications:

• You have 4+ years of hands-on experience in immigration and global mobility, with deep practical knowledge rather than purely vendor-managed exposure.
• You have strong, working expertise in UK immigration and sponsorship (e.g. Skilled Worker, sponsor licence management, compliance and reporting), and solid experience navigating US and EU work authorisation processes.
• You’ve independently managed visa cases end-to-end and are confident acting as the internal authority on immigration matters without relying on external counsel for day-to-day decision-making.
• You have experience building or significantly improving mobility and immigration policies and processes in a growing, international organisation.
• You’re highly detail-oriented and compliance-driven, with a strong understanding of the risks associated with right-to-work, sponsorship, and cross-border employment.
• You balance risk management with pragmatism, helping the business move quickly while staying within legal and regulatory boundaries.
• You’re an excellent communicator who can translate complex immigration rules into clear, practical guidance for candidates, employees, and managers.
• You’re comfortable influencing stakeholders in Talent, Finance, and Leadership — especially when hiring is urgent and immigration constraints need to be clearly understood.
• You thrive in fast-paced, ambiguous environments and enjoy building structure, documentation, and scalable systems from the ground up.
• You handle sensitive personal data with a high level of discretion and professionalism. Experience working with HRIS, ATS systems, and mobility tracking tools is a plus.

Benefits:

• A competitive compensation package (base + equity) with reviews every 6 months.
• Work at one of the fastest-growing tech startups, backed by top VC firms.
• A clear progression plan. We want you to keep growing.
• Flexibility: We treat you as humans first, employees second.
• Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work.

Other Benefits:

• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo).
• Company-wide performance reviews every 6 months.
• Generous pay increases for high-performers and high-growth team members.
• Equity top-ups for team members getting promoted.
• Private Medical Insurance via Vitality, dental cover, and life assurance.
• Enhanced parental leave.
• 1 month paid sabbatical after 4 years at Cleo.
• Regular socials and activities, online and in-person.
• Online mental health support via Spill.

Welcoming everyone. The company strongly encourages applications from diverse backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.