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- Tasks: Lead product strategy for innovative payment experiences and collaborate with a dynamic team.
- Company: Join Cleo, a fast-growing fintech unicorn on a mission to transform financial relationships.
- Benefits: Competitive salary, equity options, flexible work, and generous leave policies.
- Why this job: Shape the future of finance while working with cutting-edge technology and passionate individuals.
- Qualifications: Extensive product management experience and strong collaboration skills required.
- Other info: Inclusive culture that values diverse backgrounds and perspectives.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Product Manager – Payments role at Cleo.
About Cleo
At Cleo, we\’re not just building another fintech app. We\’re embarking on a mission to fundamentally change humanity\’s relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That\’s the future we\’re creating.
Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn\’t just a job; it\’s a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit. Follow us on LinkedIn to keep up to date with new product features and insights from the team.
About the Role
We are hiring for multiple Technical Product roles across a few of our key pillars. You will be very familiar with systems thinking and how technical decisions can impact the users directly. As a Lead Product Manager, you\’ll work closely with a cross-functional squad of engineers, designers, data scientists, analysts and writers on an area focused around building our understanding of user data.
Key Responsibilities
- Leading the product strategy for Cleo’s payments experiences
- Collaborating closely with ML engineers, data scientists and analysts to launch key new products with a global focus
- Defining and tracking success metrics related to customer engagement, retention, and financial well-being
- Prioritising high-impact opportunities and ruthlessly focus your squad on what matters most
- Translating complex data capabilities (e.g. LLMs and ML models) into intuitive user experiences
- Ensuring your squad is aligned and involved in product direction and key decisions
- Continuously iterating on the product based on user insights, data, and testing outcomes
What We’re Looking For
- Extensive product management experience, building highly technical products
- Experience working with machine learning modelling, credit risk or data science-driven features
- Proficiency in systems thinking — able to work directly with developers and tech leads on a daily basis
- Strong prioritisation skills with the ability to focus your team on impactful work
- Collaborative and inclusive leadership style with a track record of empowering cross-functional teams
- Ability to clearly communicate product decisions and trade-offs to stakeholders
- Creativity in approaching product challenges and rethinking how people manage their finances
- High energy and ownership mindset with a focus on driving measurable outcomes
- Passion for building tools that improve users’ financial lives through engaging, meaningful conversations
What you get for your hard work
- A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/
- Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
- A clear progression plan. We want you to keep growing—trying new things, leading others, challenging the status quo and owning your impact, with our full support.
- Flexibility. We support balance to do your best work.
- Global distribution: we’re a globally distributed team. If you live in London, we have a hybrid option; if outside London, we encourage occasional in-person collaboration and will cover travel costs.
Other Benefits
- Company-wide performance reviews every 6 months
- Generous pay increases for high-performing team members
- Equity top-ups for team members getting promoted
- 25 days annual leave + public holidays (+1 day per year up to 30)
- 6% employer-matched pension in the UK
- Private medical insurance, dental cover, and life assurance
- Enhanced parental leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- OpenAI subscription coverage
- Online mental health support via Spill
- Workplace nursery scheme
- And many more
Welcoming Everyone
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.
Download the Test Flight
App access for people in the UK & Europe: iOS users can sign up to our TestFlight version to explore the app: https://testflight.apple.com/join/fDG9hWng
By submitting this application, I confirm that all information given by me is true to the best of my knowledge and that I have disclosed any previous employment with Cleo. I agree that my personal data will be processed in accordance with Cleo’s Candidate Privacy Notice.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Product Management and Marketing
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Lead Product Manager - Payments employer: cleo
Contact Detail:
cleo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Manager - Payments
✨Tip Number 1
Network like a pro! Reach out to current or former Cleo employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Cleo’s mission and products. Show us that you’re not just another candidate; you’re genuinely excited about transforming how people manage their finances.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled complex challenges in product management. We want to hear about your impact and how you can bring that to Cleo.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Lead Product Manager - Payments
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and Cleo's mission shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about transforming how people manage their finances.
Tailor Your Experience: Make sure to highlight your relevant experience in product management, especially with technical products. We’re keen on seeing how your background aligns with the responsibilities of the Lead Product Manager role, so don’t hold back on those details!
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use straightforward language to communicate your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Cleo!
How to prepare for a job interview at cleo
✨Know Your Product Inside Out
Before the interview, dive deep into Cleo's payments features and understand how they fit into the broader financial landscape. Familiarise yourself with their mission to change humanity's relationship with money, and be ready to discuss how your experience aligns with this vision.
✨Showcase Your Technical Savvy
As a Lead Product Manager, you'll need to demonstrate your understanding of machine learning and data-driven decision-making. Prepare examples from your past roles where you successfully collaborated with engineers and data scientists to launch impactful products.
✨Prioritisation is Key
Cleo values high-impact work, so come prepared to discuss how you've prioritised projects in the past. Think of specific instances where you focused your team on what truly mattered and how that led to measurable outcomes.
✨Emphasise Collaboration and Leadership
Cleo seeks a collaborative leader who empowers cross-functional teams. Be ready to share stories that highlight your inclusive leadership style and how you've fostered teamwork to achieve product goals. This will show that you can align your squad with the product direction effectively.
