Lead Market Insights Researcher (Quantitative)

We’re looking for a Lead Market Insights Researcher (Quantitative) to join Cleo’s product teams, working cross‑functionally to develop hyper‑personalized financial coaching.

At Cleo, we’re not just building another fintech app. We’re embarking on a mission to fundamentally change humanity’s relationship with money, creating a future where everyone, regardless of background or income, has access to a hyper‑intelligent financial advisor in their pocket.

Cleo is a profitable, fast‑growing unicorn with over $200 million in ARR and growing over 2× year‑over‑year. We have an exceptionally high bar for talent, seeking individuals who are at the top of their field and embody our culture of collaboration and positive impact.

This opportunity lets you shape the future of research at Cleo. You’ll join a product team, collaborating within our Design Guild and cross‑functionally with product, design, growth, and marketing to develop market‑research insights that drive roadmap, positioning, and commercial decisions.

• Leading the design and execution of market research projects using advanced quantitative techniques such as conjoint analysis, experimental design, and segmentation to uncover actionable insights on product preferences, user needs, and market opportunities.
• Conducting market sizing, pricing research, and new market opportunity assessments to support expansion strategy and go‑to‑market planning.
• Working cross‑functionally with product, design, growth, and marketing teams to frame learning objectives, develop survey instruments, and deliver insights that drive roadmap, positioning, and commercial decisions.
• Contributing to pricing strategy through user value perception studies, elasticity testing, and packaging experiments.
• Presenting findings to stakeholders in a clear, structured, and influential way, translating complexity into clarity and action.

• Demonstrated experience with advanced quantitative market research methods such as choice‑based conjoint, max diff, cluster/segmentation analysis, and experimental design.
• Ability to frame business problems and translate them into clear research hypotheses.
• Comfort designing and interpreting survey‑based studies with advanced logic, sampling, and statistical reliability.
• Ability to work independently or collaboratively, from framing the question to delivering the insight.
• Experience influencing senior stakeholders with evidence‑based recommendations.
• Bonus: Led high‑level analyses synthesising primary and secondary data to uncover macro trends, competitive dynamics, and evolving consumer behaviours.

• A competitive compensation package (base + equity) with bi‑annual reviews, aligned to our quarterly OKR planning cycles.
• Public progression framework and salary bandings are available at Cleo Progression.
• Work at one of the fastest‑growing tech startups, backed by top VC firms, Balderton & EQT Ventures.
• A clear progression plan, encouraging growth, leadership, and challenge.
• Flexibility: we support work‑life balance and adapt to your needs.
• Remote‑first culture with flexibility for London based staff to join our hybrid office as desired; travel costs covered when joining in‑person.

• Company‑wide performance reviews every 6 months.
• Generous pay increases for high‑performing team members.
• Equity top‑ups for team members getting promoted.
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days).
• 6% employer‑matched pension in the UK.
• Private Medical Insurance via Vitality, dental cover, and life assurance.
• Enhanced parental leave.
• 1 month paid sabbatical after 4 years at Cleo.
• Regular socials and activities, online and in‑person.
• We’ll pay for your OpenAI subscription.
• Online mental health support via Spill.
• Workplace Nursery Scheme.
• And many more!

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neuro‑divergent people, parents, carers, and people from lower socio‑economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Marketing and Sales