Compliance Manager

Overview

About Cleo At Cleo, we\’re not just building another fintech app. We\’re embarking on a mission to fundamentally change humanity\’s relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That\’s the future we\’re creating.

About The Company

Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn\’t just a job; it\’s a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

About The Role

We’re hiring a Compliance Manager to sit within Cleo’s Legal, Compliance & Policy (LCP). This is a brand new role focused on UK Compliance and driving delivery of regulatory projects across cross-functional teams. We’re building a world-class, data-driven and tech-focused Compliance team as we grow, driving us toward our next fundraise and beyond. You’ll take the lead in managing the day-to-day UK compliance operations of our Compliance program as we scale rapidly over the next 3-5 years.

You’ll work across Legal, Compliance, Product, Engineering, Operations, and the wider business to make sure that compliance-driven initiatives ship on time and to a high standard. From AI safety controls to managing regulatory changes you’ll be the person who ensures that ambiguity becomes structure, risks are surfaced early, and teams stay aligned.

If you’re energised by orchestrating multi-team delivery, creating clarity in evolving regulatory contexts, and building the systems that help Cleo move fast while staying safe, this role is for you.

What You’ll Be Doing

UK Regulatory & Compliance Delivery Translate regulatory, legal, and policy requirements into actionable workstreams with clear artefacts, acceptance criteria, and delivery plans. Support teams as they implement new controls, disclosures, workflows, and governance processes.

Cross-Functional Delivery Leadership Own and run cross-functional projects that span Legal, Compliance, Product, Engineering, and Ops — from scoping through to delivery. Drive clarity on goals, timelines, owners, and risks, and ensure teams are consistently aligned and unblocked.

Risk & Audit Readiness Support ongoing AI, EWA, consumer protection, and data governance assessments. Track remediation actions, build documentation that stands up to audits, and ensure decisions and assumptions are well-recorded.

Marketing Review marketing and consumer-facing assets for compliant advertising practices and disclosures.

Incident & Issue Management Help coordinate investigations into compliance-relevant issues — ensuring clear timelines, owners, next steps, and communication paths. Drive fixes to completion and ensure learnings translate into long-term controls or process changes.

Regulatory Response Support Partner with Legal, Compliance, and Product to scope, organise, and deliver timely responses to regulator queries, audits, and licensing requests. Maintain clear, audit-ready documentation and help stakeholders meet deadlines.

What We’re Looking For

Must-Have

• 5+ years in compliance or program management within a product, fintech, in a regulatory environment.
• Demonstrated experience leading complex cross-functional delivery involving Legal, Compliance, Product, Engineering, and Operations.
• Strong project management fundamentals: scoping, planning, RAID management, documentation, stakeholder alignment, and structured communication.
• Ability to turn ambiguous or technical requirements into clear plans with defined owners and outcomes.
• Experience working with regulatory or compliance contexts (e.g., consumer protection, data privacy, EWA, AI governance).
• Strong written and verbal communication skills — especially in simplifying complexity and engaging senior stakeholders.
• A bias for clarity, momentum, and ownership, especially under time-sensitive or high-stakes conditions.

Nice-to-Have

• Experience working in tech, fintech, or other regulated product environments.
• Experience supporting audits, licensing processes, or compliance reviews.
• Familiarity with risk assessments, control frameworks, or governance processes.
• Experience building operational or delivery systems (templates, dashboards, workflows, or internal processes).
• Experience reviewing consumer marketing assets in regulated environments.
• Exposure to AI-related products, risks or compliance workflows.

Welcoming Everyone

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

Download the Test Flight

App access for people in the UK & Europe: If you are an iOS user, please use this link to sign up to our TestFlight version of the app, so you can have a play around with the functionality and features: https://testflight.apple.com/join/fDG9hWng

Disclaimer

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Cleo AI. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Cleo AI may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Cleo AI\’s Candidate Privacy Notice