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For Companies At a Glance
- Tasks: Support the CEO and lead the CEO Office to drive impactful outcomes.
- Company: Join Cleo, a fast-growing fintech unicorn transforming financial relationships.
- Benefits: Competitive pay, equity options, flexible work, and generous leave policies.
- Why this job: Be at the forefront of innovation and shape the future of finance.
- Qualifications: 5+ years supporting executives, strong organisational skills, and high emotional intelligence.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 48000 - 84000 £ per year.
At Cleo, we are embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. Cleo is a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. We seek individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
The Chief of Staff (EA) ensures the CEO is always focused on the highest-leverage work - both professionally and personally - while building and leading the CEO Office as a high-performing function. This is not a traditional EA role. You will combine hands-on executive support with operational leadership, managing the CEO's priorities, leading a small team, and driving execution across the organisation on the CEO's behalf.
Key Responsibilities
- CEO Support & Enablement: Provide comprehensive support across the CEO's professional and personal life, ensuring nothing falls through the cracks. Own calendar management, travel, meeting preparation, and day-to-day logistics. Anticipate needs before they arise and solve problems before they escalate.
- CEO Office Leadership: Lead and develop the CEO Office function. Directly manage the CEO's existing Executive Assistant and coordinate with the Founders Associates who support senior leadership.
- Priorities & Operating Rhythm: Manage the CEO's priorities and time with discipline. Triage inbound requests, enforce focus on what matters most, and build a sustainable operating rhythm.
- Meeting & Forum Management: Design agendas, prep materials, and success criteria for CEO-led meetings. Run the operational execution of leadership team meetings, board preparation, and investor engagements.
- Communication & Coordination: Draft and deliver high-impact communications on behalf of the CEO. Translate verbal direction into clear written briefs and action items.
What We're Looking For
- 5+ years supporting senior executives in fast-paced environments
- Demonstrated progression into broader operational responsibilities
- Exceptional organisational skills with strong attention to detail
- Clear, concise written and verbal communication
- High EQ, discretion, and sound judgement when handling sensitive information
- Comfortable operating in ambiguity and driving outcomes without formal authority
- Proactive and self-directed; you don’t wait for instructions
- Execution-oriented and proud of precision and follow-through
- View the EA role as a launchpad for growth into broader operational leadership
What You'll Get For All Your Hard Work
- Competitive compensation (base + meaningful equity) with performance reviews every 6 months
- Transparent career progression and clear expectations tied to impact
- Hybrid-friendly work approach with flexibility built into how we work
- Generous annual leave and benefits (including parental leave, sabbaticals, mental health support, pension match)
- Opportunity to work directly with the CEO and executive leadership to shape how Cleo scales
- A high-ownership culture that values clear communication, execution excellence, and rapid learning
Other Benefits
- Company-wide performance reviews every 6 months
- Generous pay increases for high-performing team members
- Equity top-ups for team members getting promoted
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
- 6% employer-matched pension in the UK
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Enhanced parental leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- Online mental health support via Spill
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.
Chief of Staff (EA) employer: cleo
Contact Detail:
cleo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief of Staff (EA)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Cleo. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by understanding Cleo's mission and values. Show us how your skills align with our goal of transforming financial advice for everyone.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience makes you the perfect fit for the Chief of Staff role. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Chief of Staff (EA)
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and perspectives that make you a great fit for the Chief of Staff role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Refer to specific responsibilities in the job description and show us how you can tackle those challenges head-on!
Showcase Your Communication Skills: Since clear communication is key for this role, ensure your written application is concise and well-structured. Use bullet points where necessary and keep your language professional yet approachable – we love a good balance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Cleo!
How to prepare for a job interview at cleo
✨Know the Company Inside Out
Before your interview, dive deep into Cleo's mission and values. Understand their approach to changing humanity's relationship with money and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect your skills to their vision.
✨Showcase Your Organisational Skills
As a Chief of Staff, you'll need exceptional organisational abilities. Prepare examples from your past roles where you've successfully managed complex schedules or led teams. Highlight how you prioritised tasks and ensured nothing fell through the cracks, as this will resonate with what Cleo is looking for.
✨Demonstrate Proactivity and Problem-Solving
Cleo values individuals who can anticipate needs and solve problems before they escalate. Think of specific instances where you took initiative in a fast-paced environment. Be ready to share how you navigated ambiguity and drove outcomes without formal authority.
✨Prepare for High-Impact Communication
Effective communication is key in this role. Practice drafting concise briefs or action items based on verbal instructions. During the interview, be clear and articulate in your responses, showcasing your ability to convey complex information simply and effectively.
