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For Companies At a Glance
- Tasks: Manage product tickets, monitor systems, and respond to customer inquiries.
- Company: Exciting tech company based in Ashford, England.
- Benefits: £24,000 salary, Company Pension Scheme, and learning opportunities.
- Why this job: Join a dynamic team and enhance your skills while helping customers.
- Qualifications: Strong communication skills and an energetic attitude.
The predicted salary is between 24000 - 33600 £ per year.
A technology company in Ashford, England, is looking for a Service Desk Assistant. This role involves managing tickets for the product portfolio, proactive monitoring of systems, and responding to customer inquiries.
Ideal candidates will demonstrate strong communication skills and an energetic attitude.
The position offers a full-time role with a salary of £24,000 and various benefits, including a Company Pension Scheme and learning opportunities.
Dynamic Product Service Desk Specialist in Ashford employer: CLEO Systems
Contact Detail:
CLEO Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic Product Service Desk Specialist in Ashford
✨Tip Number 1
Get to know the company inside out! Research their products and services, and understand their customer base. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires strong communication, try role-playing common customer scenarios with a friend. This will help you feel more confident when responding to inquiries during the interview.
✨Tip Number 3
Show off your energetic attitude! During interviews, let your enthusiasm shine through. Share examples of how you've tackled challenges with a positive mindset, as this will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're proactive and keen on joining our awesome team. Don't miss out on this opportunity!
We think you need these skills to ace Dynamic Product Service Desk Specialist in Ashford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for technology and customer service shine through. We want to see that energetic attitude you bring to the table!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in managing tickets and responding to customer inquiries. We love seeing how your skills align with our needs!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and get straight to the point to demonstrate your strong communication skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised.
How to prepare for a job interview at CLEO Systems
✨Know the Product Portfolio
Before your interview, make sure you familiarise yourself with the company's product portfolio. Understanding the products will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with customers or resolved issues in the past.
✨Demonstrate Your Proactive Attitude
This role requires proactive monitoring of systems, so be ready to discuss times when you've taken initiative. Share specific examples where you anticipated problems and took steps to prevent them.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for ticket management, or opportunities for learning and development. This shows your enthusiasm and eagerness to grow within the company.
