Urgent Care Operations Lead

Urgent Care Operations Lead

Full-Time 45000 - 55000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead urgent care services and ensure high-quality patient care.
  • Company: Integrated Care 24 (IC24) - a leader in urgent care.
  • Benefits: Hybrid working options, competitive salary, and leadership development.
  • Other info: Dynamic role with opportunities for career advancement.
  • Why this job: Make a real difference in patient care while developing future leaders.
  • Qualifications: Strong leadership skills and experience in operations management.

The predicted salary is between 45000 - 55000 £ per year.

Integrated Care 24 (IC24) is seeking an experienced Operations Manager to lead delivery across our urgent care services, including NHS 111 and contact centres.

You’ll work with clinical leaders and quality teams to ensure safe, efficient and high-quality patient care while developing future leaders and high-performing teams.

Based in Ashford, Kent with hybrid working options, the role requires strong leadership, data-driven decision making and a people-first approach.

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Urgent Care Operations Lead employer: CLEO Systems 24 Ltd

CLEO Systems, as part of IC24, is an exceptional employer that prioritises employee growth and development within the dynamic field of healthcare technology. With a supportive hybrid work culture, competitive salary, and opportunities to collaborate with NHS stakeholders, employees can make a meaningful impact on patient outcomes while enjoying a balanced work-life environment. The company's commitment to continuous improvement and innovation makes it an attractive place for professionals seeking rewarding careers in healthcare.

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Contact Details:

CLEO Systems 24 Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Urgent Care Operations Lead

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like CLEO Systems 24 Ltd.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at CLEO Systems 24 Ltd.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like CLEO Systems 24 Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Urgent Care Operations Lead

Leadership Skills
Data-Driven Decision Making
Patient Care Management
Team Development
Quality Assurance
Communication Skills
Operational Management

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at CLEO Systems 24 Ltd.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at CLEO Systems 24 Ltd.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to CLEO Systems 24 Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at CLEO Systems 24 Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at CLEO Systems 24 Ltd

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research CLEO Systems 24 Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!