IC24 in Norwich is seeking an Operational Navigator to join the busy Operations team on a part-time weekends basis. The role focuses on coordinating clinical resources, managing patient pathways, and delivering high-quality patient care with empathy and discretion.
You will provide professional telephone support to colleagues and patients, record information accurately, dispatch calls to clinicians, and monitor service levels while adhering to GDPR and safeguarding policies.
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Weekend Operations Navigator: Calm Calls & Patient Flow in Norwich employer: CLEO Systems 24 Ltd
CLEO Systems, as part of IC24, is an exceptional employer that prioritises employee growth and development within the dynamic field of healthcare technology. With a supportive hybrid work culture, competitive salary, and opportunities to collaborate with NHS stakeholders, employees can make a meaningful impact on patient outcomes while enjoying a balanced work-life environment. The company's commitment to continuous improvement and innovation makes it an attractive place for professionals seeking rewarding careers in healthcare.