At a Glance
- Tasks: Coordinate urgent healthcare services and support management teams in a fast-paced environment.
- Company: Join IC24, a leading not-for-profit social enterprise in primary care.
- Benefits: Competitive salary, NHS Pension Scheme, enhanced leave, and wellbeing benefits.
- Other info: Inclusive workplace committed to equal opportunities and professional development.
- Why this job: Make a real difference in healthcare while developing your administrative skills.
- Qualifications: Organised, detail-oriented, and experienced in administration with strong communication skills.
The predicted salary is between 25234 - 25234 £ per year.
Fixed Term opportunity until 31st December 2026
Are you an organised, proactive administrator who thrives in a fast-paced environment? Do you enjoy keeping things running smoothly, building great relationships, and making a real difference behind the scenes? At IC24, we're looking for an IUC Administrator to become a vital part of our Operations team, helping to coordinate and support services that deliver urgent healthcare to thousands of patients every day.
As an IUC Administrator, you'll be at the heart of our operational success, providing crucial support to management teams and ensuring our urgent care services have the right people in the right place at the right time.
Responsibilities
- Coordinating and maintaining clinical and non-clinical staff rosters
- Supporting payroll processes, timesheets, and shift payments
- Managing annual leave, absences, and rota changes
- Ensuring compliance records and documentation are maintained accurately
- Producing reports and supporting quality and contractual requirements
- Building strong working relationships across multiple teams and services
- Delivering first‑class administrative support to operational leaders
What we're looking for
- Highly organised with outstanding attention to detail
- Comfortable managing multiple priorities and deadlines
- Excellent communicator who builds positive working relationships
- Confident using spreadsheets, reports, and administrative systems
- Self‑motivated, proactive, and able to work independently
- Experienced in a busy office or administration environment
- Previous administration or office‑based experience
- Experience managing data, reports, and customer interactions
- Excellent organisational and time‑management skills
- A positive, flexible, and team‑focused approach
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit social enterprise providing innovative and patient-focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP‑led out-of-hours services, NHS 111, primary care and secondary care support services.
Location
Norwich, Norfolk
What’s in it for you
- Annual salary of £25,234.26
- Opportunity to join the NHS Pension Scheme
- Additional annual leave above statutory minimum
- Enhanced family leave (maternity, paternity and adoption leave and pay)
- Inclusive wellbeing benefits: Employee Assistance Programme including free 24/7 independent counselling and occupational health services
- Professional development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS discount schemes
Other requirements
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.
Closing date: Tuesday 28th July 2026.
Legal
We celebrate brave ideas and brave people. We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under‑represented groups. We’re dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
IUC Administrator in Norwich employer: CLEO Systems 24 Ltd
CLEO Systems, as part of IC24, is an exceptional employer that prioritises employee growth and development within the dynamic field of healthcare technology. With a supportive hybrid work culture, competitive salary, and opportunities to collaborate with NHS stakeholders, employees can make a meaningful impact on patient outcomes while enjoying a balanced work-life environment. The company's commitment to continuous improvement and innovation makes it an attractive place for professionals seeking rewarding careers in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land IUC Administrator in Norwich
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like CLEO Systems 24 Ltd before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at CLEO Systems 24 Ltd. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show CLEO Systems 24 Ltd you’re ready to step in and make an immediate impact!
We think you need these skills to ace IUC Administrator in Norwich
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the IUC Administrator at CLEO Systems 24 Ltd, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to CLEO Systems 24 Ltd.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at CLEO Systems 24 Ltd. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at CLEO Systems 24 Ltd
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for CLEO Systems 24 Ltd.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
